Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tiffany MCKELLIP

Tiffany MCKELLIP

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Collaborative Supervisor with record of success leading team efforts, recognizing revenue-driving opportunities and building professional relationships. Effective at managing attainment of big picture business goals. Detail-oriented and efficient, with strengths in both project and time management. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

3
3
years of professional experience

Work History

Cashier/Stoker

Venter's Convenience
Colorado Springs, CO
07.2018 - 03.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Used POS system to enter orders, process payments and issue receipts.

Busser

La Bella Vita
Colorado Springs, CO
08.2018 - 12.2018
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
  • Provided attentive service and proactively assessed guest needs.

Lead Housekeeping Supervisor

Hyatt House
Colorado Springs, CO
06.2017 - 01.2018
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Communicated repair needs to maintenance staff.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.

Housekeeper

Clarion/Quality Suites
Colorado Springs, CO
04.2016 - 06.2017
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Documented and reported necessary facility and building repairs observed.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

GED -

Montrose High
Montrose Co
05.2010

Skills

  • Priority Management
  • Strategic planning
  • Team Building
  • Customer assistance
  • Drawer Management
  • Currency Sorting
  • File management
  • Problem-solving skills
  • Customer service
  • Responsible
  • Multitasking abilities

Timeline

Busser

La Bella Vita
08.2018 - 12.2018

Cashier/Stoker

Venter's Convenience
07.2018 - 03.2019

Lead Housekeeping Supervisor

Hyatt House
06.2017 - 01.2018

Housekeeper

Clarion/Quality Suites
04.2016 - 06.2017

GED -

Montrose High
Tiffany MCKELLIP