Shipping and Receiving Assistant
Matuska Taxidermy Supply Company
Spirit Lake, Iowa
11.2021 - Current
- Maintained accurate records of received goods and shipped orders in computerized inventory system.
- Provided customer service support when needed by answering inquiries about orders via phone or email.
- Monitored stock levels on an ongoing basis to anticipate future needs for ordering purposes.
- Coordinated with internal departments to ensure timely delivery of items ordered from outside vendors.
- Obtained materials from warehouse based on customer requests for shipment preparation.
- Reported any discrepancies between physical count versus computer count of inventory items and notified supervisor if needed.
- Organized warehouse product and ensured proper storage of goods.
- Inspected returned product and directed it to the department in which the product belongs.
- Provided support to other departments regarding customer needs.
- Resolved customer issues with the best customer service possible to avoid escalation.
- Monitored status of requests shipped from facility in computer system..