TIFFANY MCNEIL
Detroit,MI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Transition Navigator
The New Foster Care
10.2023 - Current
- Developed relationships with community partners, leading to increased availability of resources for clients in need.
- Maintained accurate and timely documentation for all client interactions, ensuring compliance with regulatory requirements and confidentiality standards.
- Experience with CRM systems to help streamline organizational operations, services in an effort to increase productivity.
- Assisted 15 -20 clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Conducted regular follow-up meetings with clients to monitor progress towards goals outlined in case plans while making adjustments as necessary.
- Managed high caseloads efficiently, prioritizing cases based on urgency and need.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Participated in training sessions to improve knowledge of foster care regulations and best practices.
- Supported case managers by maintaining accurate records and documentation for all clients.
- Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
- Collaborated with community partners to enhance resources available for families in need.
- Facilitated client navigation through foster care systems, ensuring access to essential services and resources.
- Developed and implemented individualized support plans for families, enhancing overall engagement and satisfaction.
YOUTH SUPPORT WORKER
Samaritas
05.2018 - 10.2023
- Transported clients to appointments ensuring all safety measures are met
- Supervised up to 5 clients regularly and trained new employees independently
- Ensured clients were in a clean, healthy and stable living environment through random wellness checks
- Ability to run a shift unsupervised.
- Report writing/logging
- Supported clients through development of new life skills, obtaining resources and transitioning back to society
- Educated clients on valuable resources need to function in independent living
- Administered medication to ensure proper dosage is taken and logging reports
- Engaged with youth to eliminate social barriers
Education
Master Of Arts - Human Resources Management (In Progress)
University of Arizona Global Campus
San Diego, CA2027
Bàchelor Of Arts - Psychology
UAGC (Ashford University)
San Diego, CA08-2020
Associate Of Applied Science - Criminal Justice
ITT Technical Institute
Dearborn, MI06-2013
Skills
- MS Office/PowerPoint
- Typing 35wpm
- Conflict resolution & Verbal De-escalation
- Crisis intervention
- Report writing
- Excellent verbal and communication skills
- Ability to use common sense in decision-making
- Analytical, Interpersonal & Innovative
- Observational Skills
- Active Listening
- Emotional Support
- Case Management
- Relationship Building
- Organization and Multitasking
Additional Information
TIP Training (Transition Age Youth and Young Adult (TAYYA) Learning Series)
Trauma Informed Care Training (TIC)
The New Foster Care DWC Training
Understanding Implicit Bias Training (EMU)
Managing Crisis Training
Safety Planning with a Family in Crisis (Training)
Car Seat and Safe Sleep Training
Self Care for Child Welfare Workers (Training)
Mandated Reporter Training
Secondary Trauma & Self-Care Training
Addiction 101: What I should know about substance abuse Training
Self Care for Child Welfare Workers (Training) Expression) Training
Infant Mental Health Training
CRM Training
CWIST Certification (Compassion, Fatigue, Burnout and Moral Injury in Child Welfare)
NHRRT Certification
Mental Health First Aid Training (MHFA)
CPL Firearm/Safety
First-Aid CPR
Chauffeur's License
Timeline
Transition Navigator
The New Foster Care
10.2023 - Current
YOUTH SUPPORT WORKER
Samaritas
05.2018 - 10.2023
Master Of Arts - Human Resources Management (In Progress)
University of Arizona Global Campus
Bàchelor Of Arts - Psychology
UAGC (Ashford University)
Associate Of Applied Science - Criminal Justice
ITT Technical Institute