Provided exceptional customer service by promptly greeting guests and taking accurate orders
Efficiently managed a high volume of tables during busy breakfast hours, ensuring timely delivery of food and beverages
Collaborated with kitchen staff to ensure all breakfast dishes were prepared according to guest preferences and dietary restrictions
Maintained cleanliness and organization of the breakfast area, including setting up tables, refilling condiments, and restocking supplies
Recommended popular breakfast menu items based on guest preferences and dietary needs
Serving and Making our signature cocktails
Barista
1 Year 6 Months
Hani and honey | 06.2024 - 12.2025
Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
Server
4 Months
Kazu | 12.2024 - 04.2025
Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
Server
2 Years 7 Months
Bowlero | 06.2021 - 01.2024
Provided excellent customer service by anticipating needs and responding promptly to requests.
Greeted and accommodated guests, building positive experience from first interaction.
Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Used good communication skills to reduce guest dissatisfaction.
Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
Assisted with training of new staff members.
Resolved customer complaints and inquiries in a timely manner.
Encouraged guests to buy additional items such as appetizers, drinks, and desserts.