Tiffany Miranda
Fresno,CA
Summary
Dependable professional with experience in customer service and early childhood education. Skilled in managing classrooms of up to 20 students, developing engaging lesson plans, and providing excellent guest service in retail environments. Demonstrates strong communication, organization, and adaptability in both educational and retail settings.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Preschool Teacher
Brighten Academy Preschool
Clovis, CA
08.2012 - Current
- Fostered a nurturing environment to enhance social and emotional development in young learners.
- Developed and implemented engaging lesson plans to promote early childhood education.
- Collaborated with parents to support children's growth and address individual learning needs.
- Organized educational activities that encouraged creativity, critical thinking, and teamwork among students.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Established positive communication with parents in daily conversation and formal conferences.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Cashier/Customer Service
Target
Clovis, CA
07.2015 - Current
- Delivered efficient cashier and guest service, ensuring accurate transactions and positive customer experiences
- Trained new team members on register operations and customer service standards.
- Implemented inventory management practices to minimize shrinkage.
- Resolved customer complaints effectively, enhancing overall satisfaction rates.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Campus Club Instructor
Clovis Unified School District
Clovis, CA
08.2009 - 08.2012
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Utilized various instructional technologies to enhance student learning experiences.
- Assessed student progress regularly to tailor instruction and support needs.
- Fostered a collaborative classroom environment that encouraged student participation and critical thinking.
- Mentored new instructors, providing guidance on best teaching practices and classroom management techniques.
Office Assistant
Clovis Community College
Clovis, CA
08.2008 - 08.2009
- Coordinated office operations to ensure efficient workflow and effective communication among departments.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
High School Diploma -
Herbert Hoover High School
Fresno, CA06.2007
No Degree - Child Development
Clovis Community College
Clovis, CASkills
- Guest Services
- Curriculum Development
- Teaching
- Experience with children
- Phone answering
- Classroom Management
- Administrative experience within retail industry
- Early Childhood Education
- Customer service
- Administrative experience within education industry
- Customer inquiry handling
- Lesson Planning
- Multitasking and organization
- Customer assistance
- Work ethic and integrity
- Written and verbal communication
- Conflict resolution
- Complex Problem-solving
Certification
- Driver's License
- Early Childhood Education
Timeline
Cashier/Customer Service
Target
07.2015 - Current
Preschool Teacher
Brighten Academy Preschool
08.2012 - Current
Campus Club Instructor
Clovis Unified School District
08.2009 - 08.2012
Office Assistant
Clovis Community College
08.2008 - 08.2009
High School Diploma -
Herbert Hoover High School
No Degree - Child Development
Clovis Community College