Tiffany Moore
Shreveport,LA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
13
13
years of professional experience
Work History
Owner/Esthetician
Tiffany Danyell Skin & Wax Studio
07.2022 - Current
- Perform beauty services for clients, such as facials, waxing, and lashes.
- Perform thorough skincare consultations and recommendations for the proper skin treatments and products.
- Recommend and sell the appropriate products to clients to assist them in reaching their skin goals.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
Lead Esthetician
Spa Concepts
04.2018 - 07.2022
- Provided skin care consultations and treatments to clients, such as facials, chemical peels, waxing, microdermabrasion, and lash extensions.
- Instructed other staff members on proper techniques for performing skin care services.
- Maintained a clean and professional work environment by adhering to all safety protocols and regulations.
- Performed administrative duties including, maintaining client records, managing inventory of supplies and equipment, and responding to customer inquiries.
- Educated clients on at-home skincare routines to extend the results of their in-office treatments.
- Conducted product knowledge sessions for staff members regarding new products or services being introduced into the spa and salon menu.
- Ensured that all equipment was properly maintained according to manufacturer specifications.
- Demonstrated excellent customer service skills while interacting with clients in person or over the phone.
- Participated in continuing education classes related to esthetics techniques and technology.
Esthetician
Massage Envy
Shreveport, LA
05.2017 - 04.2018
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Assisted in the development of customized skin care regimens for clients.
- Tested products on clients to determine best results and provide product recommendations.
- Maintained cleanliness of treatment room and equipment between appointments.
- Greeted clients upon arrival to spa and provided information about services offered.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Educated clients on proper skin care techniques according to individual needs.
- Recommended additional treatments or products based on individual customer needs.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Attended continuing education courses related to esthetics industry advancements.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Provided excellent customer service and skincare treatments to clients.
- Set up patient rooms and sterilized equipment.
BancorpSouth Bank
09.2011 - 04.2017
- Delivered exceptional customer support.
- Conducted various financial transactions such as deposits, withdrawals, loan payments, and account inquiries.
- Oversaw daily cash drawer with values exceeding $10,000
- Oversaw cash vault worth $50,000+
- Oversaw individual and business account services.
- Demonstrated outstanding performance by exceeding quotas
Education
Certification - Entrepreneurship
Bank of America Institute For Women’s Entrepreneurship At Cornell University
01-2021
Certification - Esthetics
Blue Cliff College
01.2017
Bachelor of Science - Business Management
University of Phoenix
01.2012
Skills
- Social media control
- Labor Relations
- Regulatory Compliance
- Budget Administration
- KPI Management
- Business Management
- Marketing tactics
- Strategic Planning
- Administrative Oversight
- Cost Reduction
- Business launch
- Business Development
- Business Administration
- Small business operations
References
References available upon request.
Timeline
Owner/Esthetician
Tiffany Danyell Skin & Wax Studio
07.2022 - Current
Lead Esthetician
Spa Concepts
04.2018 - 07.2022
Esthetician
Massage Envy
05.2017 - 04.2018
BancorpSouth Bank
09.2011 - 04.2017
Certification - Entrepreneurship
Bank of America Institute For Women’s Entrepreneurship At Cornell University
Certification - Esthetics
Blue Cliff College
Bachelor of Science - Business Management
University of Phoenix
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