Tiffany Mount
1510 New Hope Church Road,NC
Summary
Dynamic healthcare professional with experience at Alleghany Health. Proven ability to enhance patient satisfaction and streamline workflows, while maintaining HIPAA compliance. Adaptable and organized, I excel in fast-paced environments, ensuring optimal patient care and efficient operations with therapeutic communication and patient comfort a priority.
Overview
1
1
Certification
13
13
years of professional experience
Work History
CMA
Alleghany Health
Sparta NC
09.2022 - Current
- Assisted in patient intake, ensuring accurate data collection and documentation.
- Supported healthcare providers during examinations and procedures, enhancing patient comfort.
- Administered medications and vaccinations per established protocols, maintaining compliance with safety standards.
- Managed appointment scheduling and follow-ups, improving patient flow and satisfaction.
- Maintained cleanliness and organization of medical spaces, adhering to infection control guidelines.
- Utilized electronic health records systems for accurate patient information management and reporting.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Creeler
Parkdale Mills Plant 37
Sparta, NC
01.2016 - 08.2021
- Operated creeling machines to ensure consistent yarn quality.
- Monitored production processes for adherence to safety and quality standards.
- Assisted in maintaining accurate inventory of yarn supplies.
- Adjusted machine settings based on yarn specifications and production requirements.
- Conducted routine maintenance and troubleshooting of creeling equipment.
- Collaborated with team members to streamline workflows and enhance productivity.
- Trained new staff on operational procedures and safety protocols.
- Reported production issues to supervisors for timely resolution and process improvement.
- Collaborated closely with management to implement new strategies for increased efficiency within the creeling department.
- Prepared secondary creels for quick changeovers.
- Reduced downtime by quickly identifying and resolving creel-related issues during operation.
- Demonstrated adaptability by quickly learning and adjusting to new equipment or machinery introduced into the creeling process.
Front Line Cook
Stephanie Newman
Laurel Springs, NC
01.2013 - 01.2015
- Prepared and cooked menu items following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Collaborated with team members to expedite meal service during high-volume periods.
- Monitored cooking times and temperatures to ensure optimal food quality and safety standards.
- Implemented efficient techniques for food preparation, enhancing overall kitchen productivity.
- Enhanced customer satisfaction by efficiently preparing high-quality meals in a fast-paced kitchen environment.
- Meticulously followed health and safety guidelines, contributing to a clean and sanitary kitchen workspace.
Education
Associate of Science - Nursing
Wytheville Community College
Wytheville, VA05.2026
Associate of Science - Medical Assisting
Wilkes Community College
Wilkesboro, NC05.2022
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Medication administration
Electronic health records
Vital sign monitoring
Conflict resolution
Multitasking and organization
Verbal and written communication
Phlebotomy techniques
Telephone etiquette
Workflow organization
Adaptable
Certification
BLS: Expires 03/28
Timeline
CMA
Alleghany Health
09.2022 - Current
Creeler
Parkdale Mills Plant 37
01.2016 - 08.2021
Front Line Cook
Stephanie Newman
01.2013 - 01.2015
Associate of Science - Nursing
Wytheville Community College
Associate of Science - Medical Assisting
Wilkes Community College