Hi, I’m
TIFFANY MULLINAX
Canton,NC
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Summary
Experienced data management specialist with a strong track record of maintaining data integrity and accuracy in fast-paced data entry environments. Collaborates effectively with team members to achieve exceptional results. Recognized for reliability and adaptability, possesses excellent skills in data processing and database management. Contributes expertise and drive for excellence to enhance data management processes and support organizational success.
Overview
6
years of professional experience
1
Certification
Work History
Waynesville Family Practice
Phlebotomist
07.2021 - Current
Job overview
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Ensured a smooth day assisting approximately 80-100 patients in a single day effectively and efficiently.
Waynesville Family Practice
Referrals Coordinator
07.2021 - Current
Job overview
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Responded to over 50 patient inquiries in a day to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
Waynesville Family Practice
Medical Office Receptionist
07.2021 - Current
Job overview
- Increased office productivity by multitasking efficiently during peak hours, handling up to 4 responsibilities simultaneously.
- Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
- Assisted in billing processes, ensuring accurate records and timely payments from insurance companies and patients.
- Managed high call volumes, directing calls to appropriate departments while providing accurate information to callers.
- Aided with prescription refill requests.
- Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
Hot Spot
Sales Associate
05.2020 - 05.2021
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with over 100 daily customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Eliada Homes
Preschool Teacher
11.2018 - 10.2019
Job overview
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established positive communication with at least 10 parents in daily conversation and formal conferences.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Education
Penn Foster Career SchoolScranton, PA
High School Diploma
07.2016
Skills
- Prioritized Task Management
- Efficient Data Documentation
- Healthcare Administration
- Patient Care Coordination
- Technical Language Comprehension
- Maintaining Confidentiality
- Administrative Assistance
- Innovative Problem-Solving
- EMR System Proficiency
- Client Relationship Management
- Patient Insurance Verification
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Certifications Courses
- Basic Life Saving Certification
- CPR Certification
- Clinical Medical Assistant
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- First Aid Certification – American Red Cross or St John Ambulance.
- Certified Medical Assistant (CMA)
Languages
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceCompany CultureWork from home optionPaid time off4-day work weekPaid sick leavePersonal development programsTimeline
Phlebotomist
Waynesville Family Practice
07.2021 - Current
Referrals Coordinator
Waynesville Family Practice
07.2021 - Current
Medical Office Receptionist
Waynesville Family Practice
07.2021 - Current
Sales Associate
Hot Spot
05.2020 - 05.2021
Preschool Teacher
Eliada Homes
11.2018 - 10.2019
Penn Foster Career School
High School Diploma
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