TIFFANY N. RUIZ
Mesquite
Summary
Front desk, sales associate, management, and even warehouse experience with 2+ years of training and supervising sales staff while planning and implementing sales strategies over a multi-state territory. Recognized for ability to communicate with customers well and provide exceptional service that ensures client positive feedback. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Apparel Associate
Bass Pro Shops
Garland
10.2024 - Current
- Operated cash register accurately to complete transactions quickly and efficiently.
- Greeted customers promptly to engage and assist with apparel needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Fulfillment Associate
Amazon Fulfillment Center
Balch Springs
01.2022 - 09.2024
- Fulfill customer return orders by picking items off the Gaylords or totes
- Ensuring the product is either resellable or unsellable
- Place merchandise on conveyors leading to wrapping areas, scanning and organizing all customer's return orders
- Work in unison with other associates in order to keep rates above 95% to daily goal
- Meet company goals by reaching 25 items per hour
- Perform all duties in accordance with environmental and safety rules and regulations
Member Services Representative
Planet Fitness
Mesquite
08.2021 - 01.2022
- Greet members, prospective members, and guests, providing exceptional customer service
- Handle all front desk related activities such as answering the phone to assist callers with a variety of questions, check members into the system, new membership sign-up, take prospective members on tours, etc
- Facilitate needed updates on the members accounts
- Respond to member questions and concerns
- Assist in maintaining the neatness and cleanliness of the club
Assistant Manager
Journeys
Mesquite
01.2019 - 02.2019
- Supported the store manager to increase week-to-week sales goals
- Recruited, hired, and trained 15+ associates, developing them into productive team members with excellent product knowledge
- Coordinated employee schedules and training programs
- Planned and implemented all seasonal floor sets to ensure they met company standards and deadlines
Sales Lead
Journeys
Mesquite
01.2018 - 01.2019
- Recommended alternative merchandise display styles to management
- Assisted team members when necessary, handled registers, organizing inventory room, labeling products, unloading merchandise
- Leading associates to success in sales and giving feedback for more sales increase
- Shift manager for opening and/or closing
Sales Associate
Journeys
Mesquite
01.2017 - 01.2018
- Assisted an average of 40 customers or more per day in finding or selecting items such as shoes, socks, and many other accessories
- Helped with cashier when times were busy
- Stock, replenish, and organize inventory with accuracy and efficiency, completing task 10% faster than average associates
- Achieved an average 130% of sales goals for two consecutive months
- Providing outstanding customer service, receiving 100% positivity in customer service feedback
Education
Associate of Arts - Business Management
Eastfield Community College
Mesquite, TX09-2021
High School Diploma -
Poteet High School
Mesquite, TX06-2017
Skills
- Excellent customer service
- Cash handling
- Dynamic sales leader
- Great multitasker
- Works well under pressure
- Team collaboration
- Organizational skills
- Honest and dependable
- Visual merchandising
References
- Alvaro Espinoza, Sales Associate at Journeys, (469) 558-6267
- Jovanna Vargas, Learning Ambassador at Amazon, (469) 650-6432
- Crystal Reyes, Fulfillment Associate at Amazon, (972) 371- 7812
- Guadalupe Driver, Manager at Bass Pro Shops, gdriver@basspro.com
Timeline
Apparel Associate
Bass Pro Shops
10.2024 - Current
Fulfillment Associate
Amazon Fulfillment Center
01.2022 - 09.2024
Member Services Representative
Planet Fitness
08.2021 - 01.2022
Assistant Manager
Journeys
01.2019 - 02.2019
Sales Lead
Journeys
01.2018 - 01.2019
Sales Associate
Journeys
01.2017 - 01.2018
Associate of Arts - Business Management
Eastfield Community College
High School Diploma -
Poteet High School