Tiffany Ochoa
Carson City,NV
Summary
Compassionate Medical Assistant/Laboratory Assistant with exceptional technique, proficiency, and leadership skills. Offering drive to work hard and serve as valued employee.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Carson Tahoe Medical Group
Reno, NV
10.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow.
- Organized/reconciled patient charts before each day's clinic sessions began.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Processed referrals and prior authorizations to schedule patients for diagnostic testing.
Laboratory Assistant
Carson Tahoe Regional Medical Center
Carson City, NV
09.2009 - Current
- Obtained samples for testing following standard hospital policy.
- Adhered to all laboratory requirements and enforced compliance with regulations.
- Implemented lab procedures to prevent errors and protect staff.
- Collected, labeled and stored lab samples according to laboratory policy.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Developed exemplary rapport with patients by demonstrating compassion and competency.
- Identified patients using proper procedures prior to specimen collection.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Transported specimens following established protocol for temperature and light.
- Sanitized work area after every patient to prevent contamination and spread of disease.
Education
Certificate For Licensure - Allied Health
Western Nevada College
Carson City, NV06.2006
Nursing
Jefferson Community College
Watertown, NYSkills
- Sample collection techniques
- Sample preparation and analysis
- Interpersonal and written communication
- Techniques in venipuncture
Certification
- Licensed Phlebotomist 20194-AL-9: 2006-Present
- BLS Provider, American Heart Association - exp 12/2024
Timeline
Medical Assistant
Carson Tahoe Medical Group
10.2023 - Current
Laboratory Assistant
Carson Tahoe Regional Medical Center
09.2009 - Current
Certificate For Licensure - Allied Health
Western Nevada College
Nursing
Jefferson Community College
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