Gema martinez
Chico
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
20
20
years of professional experience
Work History
Medical Assistant
frontier village family health center
Red Bluff
05.2024 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Collected and documented patient medical histories and vital signs accurately.
- Administered medications and injections under physician supervision.
- Maintained cleanliness and organization of examination rooms and equipment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
Floor Lead
Mooney Farms
Chico
02.2021 - 05.2024
- Supervised daily floor operations and ensured adherence to company standards.
- Assisted team members in executing tasks and resolving operational challenges.
- Trained new employees on safety protocols and operational procedures.
- Coordinated inventory management and organized product displays effectively.
- Communicated schedules and assignments to team members for efficient workflow.
- Collaborated with management to implement process improvements on the floor.
- Provided feedback on employee performance, identified areas for improvement, and offered guidance when necessary.
- Worked directly with store manager to verify achievement of sales, retention and quality targets.
- Maintained cleanliness of store by cleaning windows, sweeping floors and dusting product shelves.
- Trained and coached new employees according to new hire procedures and proven sales strategies.
- Identified potential security threats and adhered to company procedures to deter theft, vandalism and any suspicious activity within store and surrounding premises.
- Responsible for training and supervising staff on the floor.
Medical Assistant
arrhythmia center northern ca
Chico
04.2020 - 02.2021
- Assisted healthcare providers with patient examinations and procedures.
- Scheduled patient appointments and managed clinic calendar effectively.
- Maintained cleanliness and organization of examination rooms and equipment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Cleaning Crew Member
anderson & son shelling
Vina
01.2020 - 04.2020
- Cleaned and sanitized work areas using appropriate cleaning solutions and tools.
- Followed safety protocols to maintain a safe working environment for all staff.
- Assisted in organizing supplies and ensuring cleanliness in storage areas.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Adhered to company policies regarding waste disposal and recycling practices.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept and mopped floors in public areas.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Emptied trash cans and replaced liners.
Electric Assembler
RnD
Palmdale
03.2019 - 06.2019
- Assembled electrical components using hand tools and power tools.
- Interpreted schematics and blueprints for assembly instructions.
- Conducted quality checks on assembled products for defects.
- Maintained a clean and organized work environment to ensure safety.
- Assisted in training new employees on assembly techniques and safety protocols.
- Documented assembly processes and materials used for compliance purposes.
- Assist in developing new methods of assembling electrical components more efficiently.
- Provide technical assistance to other assemblers regarding assembly processes.
- Test assembled circuits using appropriate testing devices such as oscilloscopes, voltmeters, ammeters.
- Install electrical wiring in accordance with code regulations.
Lead Operator
Mooney Farms
Chico
02.2006 - 12.2018
- Operated machinery to maintain production efficiency and quality standards.
- Trained new operators on safety protocols and equipment usage.
- Monitored production lines for compliance with operational guidelines.
- Coordinated workflow between departments to optimize resource use.
- Conducted regular inspections of equipment for maintenance needs.
- Trained new employees on safe operating procedures and job responsibilities.
- Maintained high-level communication with direct supervisors to support rapid issue resolution.
- Set up machines at start of shift, checking for issues and potential malfunctions.
- Delegated tasks to team members based upon individual strengths and expertise, leading to increase in productivity and workflows.
- Resolved issues related to production processes or personnel conflicts promptly.
- Maintained accurate records of work performed, materials used, and production output.
- Practiced safe lockout-tagout procedures to prevent injury to personnel during maintenance procedures.
- Evaluated materials for quality and sorted parts and final products.
- Monitored operating power plant equipment and readouts to identify problems and pursue corrective action.
Medical Assistant
arrhythmia center northern
Chico
02.2015 - 06.2015
- Assisted healthcare providers with patient examinations and procedures.
- Scheduled patient appointments and managed clinic calendar effectively.
- Provided compassionate patient support during visits and procedures.
- Maintained cleanliness and organization of examination rooms and equipment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Education
Phlebotomist
Aumt Institute
Lancaster, CA06-2019
Medical Assistant
Oroville Adult School
Oroville, CA06-2010
GED -
Fairview High School
Chico, CA01-2008
High School Diploma -
Los Angeles High School
Los Angeles, CA01-2006
Skills
- Patient management
- Vital sign measurement
- Medication administration
- Electronic health records
- Clinical documentation
- Medical terminology
- HIPAA compliance
- Sample collection techniques
- Medical terminology proficiency
- Medical supply inventory
- EKG set up and monitoring
Languages
English
Limited
Spanish
Professional
Affiliations
fast learner ,bilingual,skillfull,experienced
Timeline
Medical Assistant
frontier village family health center
05.2024 - Current
Floor Lead
Mooney Farms
02.2021 - 05.2024
Medical Assistant
arrhythmia center northern ca
04.2020 - 02.2021
Cleaning Crew Member
anderson & son shelling
01.2020 - 04.2020
Electric Assembler
RnD
03.2019 - 06.2019
Medical Assistant
arrhythmia center northern
02.2015 - 06.2015
Lead Operator
Mooney Farms
02.2006 - 12.2018
Phlebotomist
Aumt Institute
Medical Assistant
Oroville Adult School
GED -
Fairview High School
High School Diploma -
Los Angeles High School