Tiffany Ovalles
Hollywood,FL
Summary
Board Certified Behavior Analyst with nearly 7 years of experience in Applied Behavior Analysis supporting individuals with developmental disabilities. Conducts behavioral assessments and develops and modifies evidence-based treatment plans to monitor progress, improve client outcomes, and maintain treatment fidelity. Supervises and trains behavior technicians and provides caregiver training. Supports ethical, individualized care across home, school, community, and telehealth settings.
Overview
6
6
Certifications
15
15
years of professional experience
Work History
Board Certified Behavior Analyst (BCBA)
Achievement Behavior Care
New York, NY
05.2023 - Current
- Create and implement evidence-based treatment plans for children and families that are ethically aligned with the principles of Applied Behavior Analysis
- Train and supervise behavior technicians and/or Registered Behavior Technicians. Opportunities to supervise BCBA candidates
- Schedule and conduct parent trainings
- Coordinate care with various professionals of other multidisciplinary disciplines including teachers, occupational and speech therapist or others providers working directly with the clients.
- Conduct initial and reassessments, functional behavior assessments and create behavior intervention plans
- Monitor and evaluate clients progress and modify their programs based on data analysis, and report on progress/regression using RETHINK
- Provide support to families, behavior technicians, and colleagues using effective communication
Clinical Quality Specialist
Achievement Behavior Services
New York, New York
02.2024 - 06.2024
- Analyzed program evaluation data and recommended improvements based on findings.
- Participated in professional development activities focused on ABA principles and strategies.
- Conducted quality audits to ensure compliance with clinical standards.
- Collaborated with healthcare teams to create quality improvement initiatives.
- Reviewed clinical documentation for accuracy and protocol adherence.
- Monitored regulatory changes and updated policies accordingly.
- Implemented corrective actions from quality assessments in clinical operations.
- Drafted reports for stakeholders detailing quality of care, patient safety outcomes, and performance improvement initiatives.
Board Certified Behavior Analyst
Mobile Therapy Centers of America
Franklin, TN
08.2022 - 06.2023
- Conduct descriptive and systematic behavioral assessments, including functional analyses, and provides behavior analytic interpretations of the results
- Design and supervise behavior analytic interventions
- Communicate professionally with and provide training to families and Therapists
- Attend team meetings with family members and therapists.
- Provide feedback to therapists and families.
- Maintain weekly communication with staff and leadership.
- Complete well written evaluation and client progress reports in a timely manner
- Promote a positive, team-oriented atmosphere among staff and members
- Perform all other duties assigned by Director
Case Manager and Registered Behavior Technician (RBT)
Family Behavior Therapy
Pembroke Pines, FL
12.2020 - 07.2022
- Providing one on one direct services to client
- Implementation skill acquisition and behavior reductions programs written by BCBA
- Assisting BCBA writing behavior treatment plans
- Writing reauthorization and/or progress report to submit to the insurances for approval with the revision of BCBA prior to submit
- Conducting VPMAPP assessment with the supervision of BCBA
- Updating BCBA on clients progress and any environmental change
- Data collection using Catalyst
- Preparing and creating clients materials
- Informing caregivers on daily activity and clients progress during session
- Writing daily progress notes
- Writing incident report or required documentation for insurances purposes
Senior Registered Behavior Technician (RBT)
Sprout Behavioral Services, Inc.
Miami, FL
09.2020 - 07.2022
- Providing direct services one on one to client
- Following behavior reductions and behavioral skill acquisition protocol written by BCBA
- Assisted on progress reports and reassessment with the supervision of a BCBA
- Conducting VBMAPP and Vineland behavioral rating scale with supervision of BCBA
- Collecting and recording data based upon clients behavior daily
- Updating BCBA on client progress
- Providing ideas of potential goals for skill acquisition programs
- Assessing Catalyst graphing and developing progress during reassessment process
- Communicating with clients, parents or caregivers on client's progress
- Preparing and creating client materials
- Maintained daily progress notes on every client to submit to insurances, incident report or any other documentation required in a timely manner
- Running one to one therapy session from clients ages 3 to 15 years old
Registered Behavior Technician (RBT)
Puzzle Builders LLC
Miami, FL
10.2019 - 07.2021
- Assisting developing social skills and life skills to clients.
- Providing Family Guidance.
- Reporting and Documentation helping identifying treatment to be effective or ineffective.
- Collection data throughout direct observation.
- Apply techniques strategies for behavioral reduction and skill acquisition such as: shaping, positive reinforcement, Naturalistic teaching, chaining, discrete trial, prompting, prompt fading and chaining.
- Analyzed ABC Data helping BCBA to identify what can be the antecedents event that triggers the behaviors to occur as well as the maintaining consequences.
- Communicating behavioral intervention results to caregiver.
Registered Behavioral Technician
Connect Plus Therapy
Hollywood, FL
12.2020 - 02.2021
- Implemented individualized treatment plans for clients with developmental disabilities.
- Collaborated with therapists to deliver effective behavioral interventions.
- Engaged clients in therapeutic activities to promote skill development.
- Monitored and recorded client behavior during sessions for analysis.
- Assisted in data collection and documentation of client progress.
- Educated families on strategies to support client goals at home.
- Maintained a safe and supportive environment for all clients.
- Participated in team meetings to discuss client needs and progress updates.
Sales Manager
Avery Glass and Mirror
Miami, FL
04.2018 - 01.2019
- Preparing Quote for customers
- Coordinator of installation schedules
- Organizing materials or ordering for installation
- Signing contracts for approval
- Invoicing projects
- Answering emails and phone calls
- Requesting certificate of insurance for customer's installation and delivery in Condominiums
Hostess
Neiman Marcus
Bal Harbour, FL
04.2018 - 06.2018
- Managed customer reservations and seating arrangements to enhance dining experiences.
- Handled to-go orders efficiently, ensuring timely service for customers.
- Answered phone inquiries and provided information regarding menu and services.
- Collected cash payments from servers and delivered funds to accounting department.
- Closed out daily restaurant profits, verifying accuracy of financial transactions.
- Calculated restaurant percentages earned to assess performance metrics.
Server/Host
Blue Moon Hotel, Autograph Collection
10.2017 - 01.2018
- Provide a welcoming arrival to guest, assign tables and book reservation
- Handling Food and Beverages
- Make sure the guest was happy with the service
- Provide a comfortable and excellent atmosphere for guests
- Solve any trouble guest might have encounter in the Hotel in General with free amenities or vouchers of drinks to make sure guest was happy at all times.
Volunteer
Miami Beach Marathon, Convention Center
Miami Beach, FL
01.2015 - 12.2017
- Helping to organize the documentation needed for the runners asking for ID's and verifying all documents were correct
- Hostess, welcoming the guests
- Facilitated communication between volunteers and project leaders effectively.
- Coordinated logistics for volunteer activities and community service projects.
- Participated in training sessions to enhance skills and knowledge of services offered.
- Gathered feedback from participants to improve future programs and activities.
Office Assistant
Miami Beach Senior High
Miami Beach, FL
08.2014 - 06.2016
- Coordinated test for the entire high school, in charge of organizing, emails, set meetings and scheduled test and handling letters to the principal and teachers and calling parents
- Organized the imputing test dates under the system while also being a student in the same school as well.
Volunteer
Crea
01.2012 - 12.2013
- Coordinated different Fund raise for kids with heart conditions and homeless.
- Assisted in organizing community workshops and events for diverse groups.
- Collaborated with team members to develop engaging educational materials.
- Supported outreach efforts to connect with local organizations and volunteers.
- Coordinated logistics for volunteer activities and community service projects.
Internship
International Convention of United Nations
10.2012 - 11.2013
- Represented Republic of China at Youth Assembly of United Nations Model, advocating for youth rights and racial issues globally.
- Completed day-to-day responsibilities with accuracy and efficiency.
- Introduced innovative solutions to improve team performance and achieve desired outcomes.
- Collaborated effectively with diverse coworkers to meet objectives and resolve product-related challenges.
- Enhanced customer satisfaction by addressing issues through knowledgeable and friendly service.
- Identified customer needs promptly to facilitate effective resolutions.
Volunteer
Bellas Artes Santiago
09.2011 - 01.2012
- Created and managed social media accounts to market shows and activities for playhouse.
- Coordinated logistics for volunteer activities and community service projects.
- Facilitated communication between volunteers and project leaders to ensure effectiveness.
- Assisted in organizing community workshops and events for diverse groups.
- Reserved locations for ongoing events to secure venues timely.
- Collaborated with team members to develop engaging educational materials.
- Supported outreach efforts to connect with local organizations and volunteers.
Education
Master of Arts - Applied Behavior Analysis
Ball State University
Muncie, IN07.2021
Bachelor's of Psychology - Psychology
Florida International University
Miami, FL06.2020
Associate of Arts -
Miami Dade College
Miami, FL01.2018
High School Diploma -
Miami Beach Senior High
Miami, FL01.2016
Skills
- Communication skills
- Compassion and patience
- Dedication and hard work
- Collaboration and teamwork
- Organizational skills
- Exceptional listening
- Customer service orientation
- Microsoft Office proficiency
- Applied behavior analysis
- Autism experience
- Data collection and analysis
- Behavioral therapy expertise
- Special education knowledge
- Developmental disabilities experience
- Bilingual proficiency (Spanish and English)
- Graphing and interpreting data
- Child experience
- CentralReach familiarity
- Functional assessments expertise
- Multidisciplinary collaboration skills
- Program evaluation capabilities
- Clinical documentation proficiency
- Performance improvement strategies
- Training and supervision skills
- Problem-solving abilities
- Team building expertise
- Client advocacy skills
Certification
• First Aid Certification
• Driver's License
• BC/BE
• CPR Certification
• Driver's License
• BC/BE
• CPR Certification
Timeline
Clinical Quality Specialist
Achievement Behavior Services
02.2024 - 06.2024
Board Certified Behavior Analyst (BCBA)
Achievement Behavior Care
05.2023 - Current
Board Certified Behavior Analyst
Mobile Therapy Centers of America
08.2022 - 06.2023
Case Manager and Registered Behavior Technician (RBT)
Family Behavior Therapy
12.2020 - 07.2022
Registered Behavioral Technician
Connect Plus Therapy
12.2020 - 02.2021
Senior Registered Behavior Technician (RBT)
Sprout Behavioral Services, Inc.
09.2020 - 07.2022
Registered Behavior Technician (RBT)
Puzzle Builders LLC
10.2019 - 07.2021
Sales Manager
Avery Glass and Mirror
04.2018 - 01.2019
Hostess
Neiman Marcus
04.2018 - 06.2018
Server/Host
Blue Moon Hotel, Autograph Collection
10.2017 - 01.2018
Volunteer
Miami Beach Marathon, Convention Center
01.2015 - 12.2017
Office Assistant
Miami Beach Senior High
08.2014 - 06.2016
Internship
International Convention of United Nations
10.2012 - 11.2013
Volunteer
Crea
01.2012 - 12.2013
Volunteer
Bellas Artes Santiago
09.2011 - 01.2012
Master of Arts - Applied Behavior Analysis
Ball State University
Bachelor's of Psychology - Psychology
Florida International University
Associate of Arts -
Miami Dade College
High School Diploma -
Miami Beach Senior High