- Enjoy participating in community events for overall physical and mental well-being
- Watching Movies and TV Shows
- Outdoor Recreation
- I enjoy helping others and giving back to the community
- Fashion and Style
- Road Trips
- Fashion
- Personal Development and Self-Improvement
Tiffany Palmer
Princeton,WV
Summary
Compassionate and dedicated Peer Recovery Support Specialist with nearly five years of experience supporting individuals with substance use and mental health challenges. Certified in both Substance Use Disorder and Mental Health, with leadership experience as Assistant Director of the PPPACI Moms and Babies Program at Southern Highlands. Currently a full-time online student in the third year of a Bachelor’s degree in Social Work, committed to continued professional growth. Known for meeting people where they are, empowering recovery, and helping individuals rediscover their strengths and full potential.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Peer Recovery Specialist /Assistant Director
Southern Highlands Community Mental Health Center
05.2021 - 12.2025
- Educated clients on coping strategies and resources available within the community.
- Monitored client progress, adjusting support strategies as needed for optimal outcomes.
- Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
- Participated in ongoing training opportunities to stay current with industry trends and enhance professional expertise as a Peer Recovery Specialist.
- Assisted clients in identifying personal strengths and challenges, fostering self-awareness and growth towards a healthier lifestyle.
- Conducted regular check-ins with clients, monitoring progress and addressing any barriers to recovery.
- Documented client interactions accurately and diligently, ensuring proper tracking of progress over time.
- Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
- Coordinated closely with clinical staff regarding updates on client progress or concerns that may require additional intervention or support.
- Improved the overall recovery process for clients by advocating for their needs within the treatment team.
- Established trusting relationships with clients through empathetic listening, understanding, and genuine connection during one-on-one sessions.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported individuals dealing with mental health and emotional issues.
- Oversaw project timelines and deliverables, ensuring adherence to deadlines and quality standards.
- Enhanced public relations, organizing community outreach programs that elevated organization's public profile.
- Oversaw budget management, ensuring financial resources were allocated effectively to support strategic goals.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Peer Mentor
Ascension Recovery Services
10.2020 - 04.2021
- Facilitated peer support groups to enhance client engagement and recovery progression.
- Developed educational materials tailored to individual needs, promoting informed decision-making in recovery journeys.
- Guided clients through personal challenges, fostering resilience and positive coping strategies.
- Collaborated with multidisciplinary teams to ensure comprehensive care and effective resource allocation.
- Enhanced peer understanding by providing one-on-one mentoring and support.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
Education
GED -
Princeton Senior High
Princeton, WVNo Degree - Social Work
Concord University
Athens05-2027
Skills
- Mental health awareness
- Self-care techniques
- Relapse prevention
- Motivational interviewing
- Recovery planning
- Boundary setting
- Documentation
- Client relationship building
- Teamwork
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Decision-making
Accomplishments
- Provided peer recovery support services to individuals with substance use and co-occurring mental health disorders, promoting engagement, stability, and long-term recovery outcomes.
- Maintained 5½ years of sustained personal recovery, strengthening credibility, trust, and effectiveness in peer support and client engagement roles.
- Served nearly five years at Southern Highlands, demonstrating long-term commitment, reliability, and professional growth within behavioral health services.
- Promoted into the role of Assistant Director of the PPPACI Moms and Babies Program, supporting program operations, client advocacy, and interdisciplinary collaboration.
- Applied lived recovery experience alongside professional training to model hope, accountability, and resilience for individuals at various stages of recovery.
- Utilized trauma-informed, strengths-based, and person-centered approaches to meet individuals where they are and support individualized recovery goals.
- Built strong, trusting relationships with clients through empathy, shared experience, and effective communication, resulting in improved engagement and retention.
- Maintained certifications in Substance Use Disorder and Mental Health while pursuing a Bachelor’s degree in Social Work to expand professional competence and leadership capacity.
Certification
- Certified Peer Recovery Support Specialist, SUD WVAADC - 2025-2027
- Certified Peer Recovery Support Specialist, MH WVAADC-2025-2027
- Certified in CPR and First Aid
- Narcan Train the Trainer
- Completion of Clinical Suicide Prevention
- Completion of Self-Advocacy and Recovery for Persons with Mental Health Disorders
- Completion of Supporting Person with Serious Mental illness toward Revovery
Interests
Timeline
Peer Recovery Specialist /Assistant Director
Southern Highlands Community Mental Health Center
05.2021 - 12.2025
Peer Mentor
Ascension Recovery Services
10.2020 - 04.2021
GED -
Princeton Senior High
No Degree - Social Work
Concord University