Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
27
27
years of professional experience
Work History
Sales Manager
Rick’s Used Auto Parts & Sales Automotive Dismantling and Recycling Facility
Fort Smith, AR
06.2004 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Attended industry events and conventions to expain sales opportunities.
Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
Student Worker/Lab Tech
University of Arkansas
Fort Smith, AR
06.2000 - 12.2003
Took and followed detailed directions from others.
Worked in team environment to maintain high levels of productivity.
Maintained tidy and organized environment to comply with cleanliness standards.
Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
Quality Control Plant2
O.K. Foods
Fort Smith, AR
12.1997 - 05.2000
Assisted in root cause analysis investigations for non-conforming products, contributing valuable insights and recommendations for corrective actions.
Streamlined communication between departments, resulting in improved issue resolution and faster response times.
Identified opportunities for process improvements through careful analysis of inspection data and trends, leading to more effective quality control measures.
Improved product quality by conducting thorough inspections and identifying defects in materials.
Collaborated with production team to develop new procedures for reducing manufacturing errors and increasing overall product quality.
Contributed to positive customer experiences by promptly addressing concerns related to product quality or performance.
Enhanced efficiency of quality control processes through systematic organization and accurate recordkeeping.
Developed strong relationships with suppliers, working together towards enhancing the consistency of raw materials received for production use.
Maintained a clean, organized work environment conducive to efficient operations while adhering to safety regulations.
Education
Bachelor of Science - Physics and Chemistry
Arkansas Tech University
Russellville, AR
12.2006
Associate Degree - Business
University of Arkansas at Fort Smith
Fort Smith, AR
06.2002
Honor Student - Business Accountancy
Greenwood High School
Greenwood, AR
05.1997
Skills
Computer skills, Microsoft Word, Excel, Search Engines, DOS
Meeting customer needs
Obtaining orders from existing or potential sales outlets
Recruiting staff, selecting, orienting, and training employees
Ensure safe, secure, legal working environment, to have Certifications from Elite SOC Certified
Communicating job expectations, planning, monitoring and appraising job results
Inventory, leading team to record new stock, analyzing different suppliers, recording daily deliveries, evaluation of new shipments
Ensure product meets quality and efficiency standards
Works with clients to meet final product needs and requirements
Knowledge of Government Contract Work
Knowledge in EPA
Knowledge in Recycling
Knowledge in Inventory
Relationship building
Sales team training
Staff management
Goals and performance
Motivational skills
Timeline
Sales Manager
Rick’s Used Auto Parts & Sales Automotive Dismantling and Recycling Facility