Tiffany Patterson
Drexel Hill,PA
Summary
Driven professional with several years of experience in hospitality industry and events planning. Strong customer service, organization and time management skills. Dedicated to providing top-tier service to guests and event attendees.
Overview
20
20
years of professional experience
Work History
Event Management Coordinator
Family Affair Creations:Venue
Philadelphia, PA
03.2022 - Current
- Sourced speakers and special guests for wide range of corporate, industry and charitable events.
- Attended and participated in industry events.
- Selected catering services for different types of events, balancing cost, menu and term options against client demands.
- Implemented comprehensive marketing strategies, including social media, email campaigns, and print advertising to maximize event attendance.
- Developed and maintained event timelines, ensuring all tasks were completed on schedule.
- Coordinated venue logistics such as seating arrangements, audio-visual needs, catering services and decorations.
Payment Posting Rep
The Children Hospital of Philadelphia
09.2015 - Current
- Handles Lockbox's/Mail Lists
- Researches, analyzes, trends, reconciles, balances, and posts payments, $0 denials of lockboxes for hospital generated revenue totaling over 1m within 3 days of receipt of Lockbox/Mail List
- Daily productivity quota, minimum of least 300 accounts posted daily
- Make applicable allowances to outpatient accounts that haven't been adjusted by the system per payor contract agreement
- Make the necessary financial class changes when applicable to patient accounts
- Prepares refunds within (3) days of receipt of over payment
- Sends out unclaimed letters immediately upon receiving information on unidentified payments
Assistant Project Manager
DOM Properties Real Estate Investment Company
10.2013 - 07.2015
- Overseen new construction project/ schedule, budget, materials
- Managed Subcontractors from foundation to finishes- turnkey
- Filing Permits and scheduling inspections
- Organized open house and showings for Realtors and Investors
Sales Professional
Bloomingdales
Willow Grove, USA
05.2009 - 01.2014
- Company Overview: Willow Grove, PA
- Engage with consumers, to determine their needs and offer the appropriate merchandise
- Provide excellent customer service
- Exceeded and meet monthly and quarterly goals
- Informing customers with current trends in the fashion industry
- Scheduling appointments to maintain a loyal client base
- Willow Grove, PA
Mortgage Operations Assistant
Glory Financial Services Inc
Abington, USA
06.2006 - 03.2011
- Company Overview: Abington, PA
- Oversaw and assist in the day-to-day operations of the company
- Compiled weekly and monthly reports for the processor, originator/loan officer, and telemarketers
- Operated a database tracking system for company status and updates through Microsoft Excel spreadsheets/customized software
- Managed mail services
- Maintained inventory of office supplies and placed replenishment orders as necessary
- Abington, PA
Receptionist /Clerk
Med Net Healthcare System
Philadelphia, USA
09.2004 - 06.2006
- Company Overview: Philadelphia, PA
- Greeted patients and visitors at the lobby
- Managed multi-line phone system
- Made appointments for patients
- Verified Insurance eligibility through the EVS System
- Completed basic office duties such as filing, managed mail services, clerical duties
- Philadelphia, PA
Education
Business Administration -
Temple University
Entrepreneurship/ Small Business Management -
Delaware County Community College
Skills
- Customer Service
- Mortgage Operations
- Report Compilation
- Meeting Scheduling
- Database Management
- Record Keeping
- Information Organization
- Spreadsheet Management
- Microsoft Office
- Verbal Communication
- Written Communication
- Detail Oriented
- Organizational Skills
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Event Management Coordinator
Family Affair Creations:Venue
03.2022 - Current
Payment Posting Rep
The Children Hospital of Philadelphia
09.2015 - Current
Assistant Project Manager
DOM Properties Real Estate Investment Company
10.2013 - 07.2015
Sales Professional
Bloomingdales
05.2009 - 01.2014
Mortgage Operations Assistant
Glory Financial Services Inc
06.2006 - 03.2011
Receptionist /Clerk
Med Net Healthcare System
09.2004 - 06.2006
Business Administration -
Temple University
Entrepreneurship/ Small Business Management -
Delaware County Community College