Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Tiffany pena

Summary

An organized, enthusiastic, and hard-working individual looking for a responsible position to gain practical experience.

Overview

3
3
years of professional experience

Work History

Sales Associate

Baber’s Furniture
03.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Representative

CVS Pharmacy
01.2021 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

STANDARD HIGH SCHOOL DIPLOMA -

TUSCALOOSA COUNTY HIGH
Tuscaloosa
05.2019

Skills

  • Honest and dependable
  • Strong work ethic
  • Determined and persistent
  • Great communication skills
  • High enthusiasm

Activities

  • Frequent babysitter, love taking care of kids.
  • Passionate about helping when and where help is needed.
  • Love to brainstorm, come up with ideas.

Timeline

Sales Associate

Baber’s Furniture
03.2023 - 01.2024

Customer Service Representative

CVS Pharmacy
01.2021 - 09.2022

STANDARD HIGH SCHOOL DIPLOMA -

TUSCALOOSA COUNTY HIGH
Tiffany pena