Makayla Smith
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
American Eagel
Houston, TX
07.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Teller Intern
Credit Union Of Texas
08.2022 - 05.2023
- Offered every customer an exceptional service level by remaining friendly and professional during every transaction
- Audited financial statements and business operations to identify control deficiencies and operational challenges
- Identified transaction errors when debits and credits did not balance
- Balanced daily cash deposits and vault inventory with zero error rate
- Engaged with social media followers and promoted products and events through giveaways and promotional sales.
Front of House Team Member
Chick-fil-A
05.2021 - 08.2021
- Developed positive customer relationships through friendly greetings and excellent service
- Addressed customer needs, responding to specific requests
- Worked hard to learn required tasks quickly to maximize performance
- Rotated through series of different stations based on team needs
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked
- Explained menu items, took orders, and delivered food courses according to instruction
- Refilled condiments, napkins, and server workstations
- Packaged and bagged cooked food and prepared items.
Education
Biology
TEXAS SOUTHERN UNIVERSITY
05.2026
Skills
- Problem Solving
- Quality Control
- Customer Service-Oriented
- Honest and Ethical
- Friendly, Positive Attitude
- Good Work Ethic
- Honest and Dependable
Activities
- Ambassador of the African American Association Club
- Member of Hope Squad
- Member of DECA
Timeline
Sales Associate
American Eagel
07.2023 - 01.2024
Teller Intern
Credit Union Of Texas
08.2022 - 05.2023
Front of House Team Member
Chick-fil-A
05.2021 - 08.2021
Biology
TEXAS SOUTHERN UNIVERSITY
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