Tiffany Pollock

• Organized and maintained displays to achieve clean and appealing product layouts.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Worked with diverse types of weather and ground conditions.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Ability to follow and operate smart flow Equipment. Fallow GPS routes. While driving company truck to spray pesticide (fog) for customers.

• Managed sales and labor cost
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Was being trained for my own store...

• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Developed and managed employee schedules, balancing individual requests and requirements with business needs.
• Maintained excellent vendor relations, negotiating competitive pricing for products and services.
• Increased customer satisfaction by implementing efficient service and sales strategies.
• Developed strong relationships with customers, fostering loyalty through exceptional service.
• Oversaw scheduling processes to optimize staff availability during peak business hours while controlling labor costs.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.