Tiffany Quintero
West Covina,CA
Summary
Driven and people-focused HR professional with a strong foundation in operations, employee development, and multi-unit management. Experienced in training, scheduling, payroll, and handling complex personnel issues. Proven ability to lead teams, resolve workplace conflicts, and create a supportive work environment. Currently completing a B.A. in Psychology with an HR emphasis and a deep appreciation for value-based leadership and company culture.
Overview
5
5
years of professional experience
Work History
HR Intern (Corporate Office)
Juice N’ Bowls
West Covina, USA
01.2024 - Current
- Processed payroll and updated HR documentation across 5 store locations, ensuring accuracy and confidentiality.
- Collaborated with HR leaders to support team member development, onboarding, and performance protocols.
- Contributed to the redesign of training materials and SOPs to align with updated state labor laws.
- Worked with vendors and stakeholders to enhance operational consistency—reinforcing values of people development, continuous improvement, and operational excellence consistent with Panda’s mission of inspiring better lives through genuine care.
General Manager
Juice N’ Bowls
West Covina, USA
01.2021 - Current
- Oversee all store operations including hiring, training, coordination, inventory management, and vendor relations.
- Manage employee scheduling, performance evaluations, and conflict resolution for a team of 25+ staff.
- Implement operational improvements and ensure compliance with labor laws and food safety regulations.
- Use POS system and sales data to forecast labor needs and streamline ordering across multiple locations.
Shift Lead
Juice N’ Bowls
West Covina, USA
01.2020 - 01.2021
- Supervised front-line staff during peak hours and ensured smooth store operations in the absence of management.
- Trained new employees on food prep, customer service, and health code compliance.
- Handled minor conflicts, delegated tasks efficiently, and maintained team morale under pressure.
- Opened and closed the store independently, balancing registers and preparing daily inventory reports.
Education
B.A. - Psychology
California State University, Fullerton
05.2026
Skills
- Employee Training & Development
- Conflict Resolution & Performance Coaching
- Payroll & Scheduling
- Inventory Management & Vendor Relations
- Microsoft Office
- Google Suite
- POS Systems
- Strong Interpersonal & Leadership Abilities
- Conversational Spanish
- Effective communication
Timeline
HR Intern (Corporate Office)
Juice N’ Bowls
01.2024 - Current
General Manager
Juice N’ Bowls
01.2021 - Current
Shift Lead
Juice N’ Bowls
01.2020 - 01.2021
B.A. - Psychology
California State University, Fullerton
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