Summary
Overview
Work History
Education
Skills
Timeline
Tiffany Rayford

Tiffany Rayford

New Orleans,Louisiana

Summary

Accomplished Certified Phlebotomist Technician with a proven track record at Quest Diagnostics, enhancing laboratory efficiency and patient satisfaction through expert specimen handling and compassionate care. Skilled in venipuncture and communication, significantly reduced collection errors. Committed to maintaining confidentiality and high standards of sanitation.

Overview

19
19
years of professional experience

Work History

Certified Phlebotomist Technician

Quest Diagnostics
10.2012 - Current
  • Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
  • Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
  • Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
  • Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
  • Performed specialized phlebotomy procedures such as arterial punctures or heel sticks when necessary for specific diagnostic purposes.
  • Increased patient comfort during blood draws by utilizing effective communication skills and gentle techniques.

Patient Care Technician

DaVita
09.2005 - 07.2012
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.

Education

Certificate - Medical Assisting

Brymqn, New Orleans, LA
05.1995

Diploma - General Studies

Sarah T Reed, New Orleans, LA
05.1994

Skills

  • Order of draw
  • Venipuncture Technique
  • Blood culture collection
  • Specimen labeling
  • Capillary puncture
  • Anatomy knowledge
  • Centrifugation Techniques
  • Patient preparation
  • Pediatric phlebotomy
  • Geriatric phlebotomy
  • Communication abilities

Timeline

Certified Phlebotomist Technician - Quest Diagnostics
10.2012 - Current
Patient Care Technician - DaVita
09.2005 - 07.2012
Brymqn - Certificate , Medical Assisting
Sarah T Reed - Diploma , General Studies

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Tiffany Rayford