TIFFANY RENEE ROWLAND
Gold Hill,NC
Summary
Highly experienced Scale House Operator with broad knowledge in weight measurement, record keeping, and customer service. Proven ability to ensure accurate weighing of incoming and outgoing freight while maintaining compliance with company procedures and regulations. Strong skills in operating computerized scale systems. Notable contribution includes improved efficiency in processing weigh transactions and promoting a safe work environment.
Overview
29
29
years of professional experience
Work History
Scale House Operator
Carolina Stalite
GOLD HILL, NC
09.2021 - 09.2026
- Identified and weighed inbound and outbound shipments and provided quality customer service to fulfill customer specifications and contract requirements.
- Communicated effectively with transportation, customers, and management by using 2-way radios and CB radios.
- Assessed inbound and outbound weigh materials to properly direct into appropriate process area.
- Facilitated operations by weighing, processing, and calculating payment for all purchased material.
- Collaborated and communicated with vendors and customers to exchange pertinent information regarding products such as materials and services.
- Compared product labels, tags, and tickets to verify accuracy of shipment contents and quality specifications.
- Verified the accuracy of incoming and outgoing shipping contents, including their quality specifications and weights.
- Ensure customers follow safety protocol while at the facility
THIRD SHIFT LEAD & STAND-UP FORKLIFT OPERATOR
Albaad
Reidsville, NC
07.2020 - 09.2021
- Utilized equipment, such as forklifts, pallet jacks, and scanning devices accurately and safely to meet daily objectives.
- Verified production checklists for correct items, goals, and orders.
- Verified products and shipments for accurate labeling.
- Used plastic wrap to cover, secure, and protect boxes, pallets, and crates.
- Ensured all work stations and equipment were properly cleaned for incoming shifts.
- Adhered to all OSHA and established company safety protocols regarding the use of heavy machinery.
- Relocated boxes to designated areas within the warehouse for efficient organization.
- Inspected and maintained all equipment, including pallet jacks and forklifts.
- Sanitized all work areas, including floors and equipment, while assisting in other departments.
- Used equipment like forklifts, hand trucks and pallet jacks to safely move heavy items.
- Kept personnel safe by monitoring the operation of industrial equipment and closely following established safety standards.
- Inventoried materials to check whether each item was present and ready for planned transport.
SCALE HOUSE OPERATOR
Carolina Stalite
Gold Hill, NC
12.2005 - 07.2020
- Identified and weighed inbound and outbound shipments and provided quality customer service to fulfill customer specifications and contract requirements.
- Communicated effectively with transportation, customers, and management by using 2-way radios and CB radios.
- Assessed inbound and outbound weigh materials to properly direct into appropriate process area.
- Facilitated operations by weighing, processing, and calculating payment for all purchased material.
- Collaborated and communicated with vendors and customers to exchange pertinent information regarding products such as materials and services.
- Compared product labels, tags, and tickets to verify accuracy of shipment contents and quality specifications.
- Verified the accuracy of incoming and outgoing shipping contents, including their quality specifications and weights.
- Ensure customers follow safety protocol while at the facility
ORDER SELECTOR-SHIPPING / RECEIVING
Rack Room Distribution Center
Salisbury, NC
09.1999 - 12.2005
- Followed pick sheets to locate merchandise and build customer orders.
- Cross-trained in both shipping and receiving work to give assistance with any warehouse need.
- Drove material handling equipment such as forklifts to load, unload, and move goods.
- Affixed bar codes, prices, and security tags to prepare merchandise for sale.
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
CERTIFIED NURSING ASSISTANT
The Meadows Retirement Center
Rockwell, NC
01.1998 - 08.1999
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations.
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising.
- Monitored patient medications and encouraged them to take medications and nutritional supplements as prescribed.
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene.
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds.
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs.
- Maintained confidentiality concerning treatment and personal information.
- Supported the social and emotional needs of patients by providing caring companionship.
Education
CNA -
Rowan-Cabarrus Community College
Salisbury, NC03-1998
HIGH SCHOOL DIPLOMA -
East Rowan High School
Salisbury, NC06-1995
Skills
- warehouse operations
- materials movement
- inventory control
- inspect loads
- verbal communication
- customer relations
- forklift operation
- organization
- task prioritization
- Weighing shipments
- Shipping documentation
- Inbound/Outbound scale operations
- Ticket issuance
- Multitasking capacity
- Microsoft office
Timeline
Scale House Operator
Carolina Stalite
09.2021 - 09.2026
THIRD SHIFT LEAD & STAND-UP FORKLIFT OPERATOR
Albaad
07.2020 - 09.2021
SCALE HOUSE OPERATOR
Carolina Stalite
12.2005 - 07.2020
ORDER SELECTOR-SHIPPING / RECEIVING
Rack Room Distribution Center
09.1999 - 12.2005
CERTIFIED NURSING ASSISTANT
The Meadows Retirement Center
01.1998 - 08.1999
CNA -
Rowan-Cabarrus Community College
HIGH SCHOOL DIPLOMA -
East Rowan High School