Tiffany Rocha
Spokane,WA
Summary
Knowledgeable and compassionate Nursing staff member with 15+ years of Certified Nursing Assisant experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
18
18
years of professional experience
Work History
CNA
Spokane Valley Of Cascadia
Spokane Valley, WA
10.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Social Service
Calder Care
Spokane, WA
06.2023 - 10.2023
- Improved client outcomes by developing and implementing individualized service plans.
- Streamlined case management processes, resulting in more efficient service delivery to clients.
- Enhanced staff competency through training workshops focused on best practices in social services provision.
- Identified barriers to clients'' progress and implemented targeted interventions to overcome them.
- Advocated on behalf of clients when necessary, addressing systemic barriers impeding their access to quality services.
- Monitored client progress towards goals, adjusting service plans as needed to promote success.
- Maintained accurate case documentation, ensuring compliance with legal requirements and professional standards.
CNA
Calder Care
Spokane, WA
01.2021 - 10.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
Providence St Lukes Rehabilitation Institute
Spokane, WA
10.2020 - 12.2020
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Used mobility devices and lifting equipment to transport patients.
CNA
Cheney Care Center
08.2020 - 10.2020
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Used mobility devices and lifting equipment to transport patients.
CNA
Omni Staffing Services
12.2019 - 10.2020
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Used mobility devices and lifting equipment to transport patients.
Lead CNA
Providence St Joseph Care Center
07.2017 - 03.2020
- Attended to patients in 12 to 15-bed unit, continuously checking on needs and maintaining high standards of patient care.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Used mobility devices and lifting equipment to transport patients.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
CNA
East Adams Care Center
08.2015 - 07.2017
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Used mobility devices and lifting equipment to transport patients.
CNA-Med Tech
Rose Garden Assisted Living
12.2013 - 05.2015
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
CNA
Comfort Keepers Home Care
12.2011 - 05.2012
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient house
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
CNA Medtech
Legecy House
12.2011 - 05.2012
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented activities and recorded information in EMR system.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
CNA
Willow Grove Assisted Living
05.2009 - 12.2010
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
CNA
Northpointe Retirement Community
10.2006 - 05.2009
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Education
High School Diploma -
M.E.A.D. Alterntive High School
Spokane, WA12.2009
Skills
- Collecting vital signs
- Infection control procedures
- Collecting specimens
- Preparing meals
- Performing patient intakes
- Monitoring fluids
- Calm and level-headed under duress
- Helping with medication
- Patient relations
- Quick problem solver
- Medical terminology knowledge
- Grooming and bathing assistance
- Able to lift
- Respiratory equipment training
- Understands mobility assistance needs
- Understands medical procedures
- Charting expertise
- Assisting with personal grooming
Timeline
CNA
Spokane Valley Of Cascadia
10.2023 - Current
Social Service
Calder Care
06.2023 - 10.2023
CNA
Calder Care
01.2021 - 10.2023
CNA
Providence St Lukes Rehabilitation Institute
10.2020 - 12.2020
CNA
Cheney Care Center
08.2020 - 10.2020
CNA
Omni Staffing Services
12.2019 - 10.2020
Lead CNA
Providence St Joseph Care Center
07.2017 - 03.2020
CNA
East Adams Care Center
08.2015 - 07.2017
CNA-Med Tech
Rose Garden Assisted Living
12.2013 - 05.2015
CNA
Comfort Keepers Home Care
12.2011 - 05.2012
CNA Medtech
Legecy House
12.2011 - 05.2012
CNA
Willow Grove Assisted Living
05.2009 - 12.2010
CNA
Northpointe Retirement Community
10.2006 - 05.2009
High School Diploma -
M.E.A.D. Alterntive High School