Summary
Overview
Work History
Education
Skills
Certification
Goals
Interventions
Timeline
Generic

Tiffany Rodgers

IOWA CITY,IA

Summary

Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.

Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Highly motivated and committed and proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Reliable Medical Support professional with 12 years of experience in medical environment. Expertly assist with office operations and physician support by gathering patient information, outpatient expertise. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Nurse Preceptorship

Veteran Affairs Medical Center
07.2025 - Current

Provided direct patient care to a diverse population of medical-surgical patients, encompassing pre-operative and post-operative care, wound care, and pain management.

Clinical Skills: Patient assessment and monitoring, medication administration, wound care, IV insertion and management, EHR documentation, catheterization, NG tube insertion.

Soft Skills: Critical thinking and problem-solving, effective communication, time management, adaptability, teamwork and collaboration, patient advocacy.

  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Educated family members and caregivers on patient care instructions.
  • Monitored patient reactions after administering medications and IV therapies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Certified Medical Assistant

University of Iowa Hospital and Clinics
05.2015 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • submit prescriptions for refills
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Add external labs to the patient chart and send them to the provider
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Help draw up botox for providers
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Oriented and trained new staff on proper procedures and policies.
  • Clinical Coordinator for the Advanced Clinical Care for Parkinson clinc

Nursing Internship

University of Iowa Hospital and Clinics
01.2025 - 01.2025
  • Assessed high acuity patients with post-major surgery complications, respiratory distress, trauma and life- threatening conditions
  • Close Monitoring: Continuous observation of vital signs, ventilator settings and infusion pumps during the shift.
  • Multidisciplinary Team: worked with critical care physicians, specialized nurses, respiratory therapists, pharmacists, dietitians, and other specialists.
  • Advanced Interventions: Mechanical ventilation, hemodynamic support, renal replacement therapy (dialyses), invasive monitory (arterial lines, central venous catheters), Electrolyte replacement
  • Controlled Environment: Strict infection control measures, quiet but equipment heavy space, limited visitation in some cases to protect patients
  • Stabilize and treat patients with complex and unstable, deteriorating conditions that require rapid, skilled medical attention and advanced support technologies.

Certified Medical Assistant

UICMS
03.2013 - 05.2015
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Oriented and trained new staff on proper procedures and policies.
  • Scribed provider notes during office visits

Education

Bachelor of Arts - Nursing

Mount Mercy University
Cedar Rapids, IA
12-2025

Associate of Arts - Medical Assistant

Kaplan University
Cedar Rapids, IA
12-2012

Skills

  • Identify major reactions a family may experience when a child is diagnosed with a chronic condition
  • Identify nursing interventions that promote optimal child and family adjustment to the chronic condition
  • Discuss interventions to promote normal development for a child with a chronic condition
  • Describe the developmental understanding and reaction to death children of different age groups experience
  • Discuss grief reactions to the loss of a child
  • Identify interventions that support the child and family at the end of a child's life
  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Clinical documentation
  • Wound care
  • Team collaboration
  • Basic life support/CPR
  • Infection/Safety Control
  • Adult/ Child Mandatory Abuse Training/ Reporter
  • Domestic Violence Training

Certification

  • CMA - Certified Medical Assistant
  • CPR/BLS
  • Adult/ Peds Reporter
  • HIPPA Compliance
  • Child and Dependent Adult Abuse Training
  • Safety/Infection Control Training


Goals

  • Relieve physical, emotional, social, and spiritual distress produced by life-limiting conditions, SYMPTOM MANAGEMENT
  • Assist in complex decision making, GOAL SETTING → SHARED DECISION-MAKING
  • Enhance quality of life
  • Ensure personal beliefs of the patient and family are revisited, RELIGIOUS & CULTURAL
  • Candid exchanged between patient, family, and health care provider, REGULAR CARE CONFERENCES
  • Effective communication

Interventions

  • Child's Reactions to Death, Infants & Toddlers, Encourage parents to remain at hospital as much as possible., Promote parents & child's adjustment to serious, potentially fatal illness or injury., Provide with physical comfort, rocking or holding., Ensure consistent caregivers., Implement consistent routines., Ensure child has familiar objects.
  • Child's Reactions to Death, Preschoolers, Encourage child to talk about their feelings., Allow control where possible and appropriate., Provide outlets for aggression through play.
  • Child's Reactions to Death, School Age, Structure for maximum self-control & independence., Answer questions honestly., Treat them as mature adults., Respect their needs for privacy, solitude., Allow them to express emotions, anger, fear, sadness, etc., Assist with communication with parents., Act as role models., Avoid alliances with parents or child.
  • Interventions for the Dying Child & Family, Provide Information, Consistent Caregivers, Stay with Child, Homey Environment, Palliative Treatments

Timeline

Nurse Preceptorship

Veteran Affairs Medical Center
07.2025 - Current

Nursing Internship

University of Iowa Hospital and Clinics
01.2025 - 01.2025

Certified Medical Assistant

University of Iowa Hospital and Clinics
05.2015 - Current

Certified Medical Assistant

UICMS
03.2013 - 05.2015

Bachelor of Arts - Nursing

Mount Mercy University

Associate of Arts - Medical Assistant

Kaplan University