Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Coaching
Timeline
Generic

Tiffany Runnels

Westlake,LA

Summary

Resourceful and experienced Administrative Assistant offering expertise in customer service, meeting scheduling, travel arrangements, task prioritization and file management. Dedicated team member with high attention to detail and strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Flower Designer

Heart Desires Flower Shop
02.2023 - 05.2023
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Office Assistant

George's House Of Flowers
01.2022 - 05.2022
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Collaborated with various departments to complete assigned tasks.
  • Delivered clerical support by handling range of routine and special requirements.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Edited and proofread documents for accuracy and completeness.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Imparted knowledge on plants and flowers to customers.
  • Prepared potted plants and bouquets based on customer requirements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Sales Manager/Event Assistant

Rhinestone Runway LLC
01.2012 - 03.2022
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Drafted contracts, budgets and various reports with direction from manager.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate management instruction.
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
  • Created runway shows and recruited talent for shows.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform on promotions and upcoming events.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Met with potentials clients and gave them quotes on services and general wedding costs.
  • Sold and fitted gowns for brides-to-be.
  • measured and fitted tuxedos.
  • Assisted with wedding set up and decoration.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

Associates Business Management - Business Management

Delta Tech
Lake Charles, LA
1999

Skills

  • Administrative support
  • Data entry
  • Strategic planning
  • Customer service
  • Project Management
  • Teamwork and collaboration

Accomplishments

competitive powerlifter and I currently hold 9 state records and 2 national titles within 3 different Powerlifting Federations (United States Powerlifting Association, Southern Powerlifting Federation, USA Powerlifting.



Certification

CPR certified through the  American Red Cross

TWIC 

Safety basic orientation plus (safety card) 

Youth Protection Training (BSA)

Cubmaster

Affiliations

USPA

SPF

IPF

USAPL

Coaching

Westlake little league baseball coach for 2 years and Westlake All-Star coach for 2 years.

CDC concussion Heads up trained.

Timeline

Flower Designer

Heart Desires Flower Shop
02.2023 - 05.2023

Office Assistant

George's House Of Flowers
01.2022 - 05.2022

Sales Manager/Event Assistant

Rhinestone Runway LLC
01.2012 - 03.2022

Associates Business Management - Business Management

Delta Tech

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Tiffany Runnels