Tiffany Rush
Clearwater,FL
Summary
To attain a position that will allow me the use my knowledge and skills I have obtained through my education and work experiences.
Dedicated nurse with vast experience and knowledge skilled at patient teaching, with an emphasis on communication, management skills, and organization to provide quality across the health care continuum. I aspire to be a member of a positive, skilled, and compassionate team with remarkable knowledge and abilities.
Experienced with patient care, clinical support, and emergency response. Utilizes effective communication and critical thinking skills to manage patient needs and coordinate with healthcare teams. Track record of maintaining patient safety and delivering compassionate care in diverse medical settings.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Case Manager
Optum
Largo, FL
07.2025 - Current
- Conducted comprehensive assessments to evaluate client needs and develop tailored intervention strategies.
- Coordinated care plans for diverse populations, ensuring seamless service delivery and communication among stakeholders.
- Analyzed data trends to identify service gaps and recommend strategic enhancements to improve program effectiveness.
Nurse
BayCare Medical Group
09.2023 - Current
- Company Overview: Ambulatory Cardiology, BayCare Health Systems
- Collaborate with health care team to provide holistic care and personalized plan of care across the continuum
- Educate and instruct patients on ordered diagnostic testing, treatment plans, disease management, and medication administration
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Evaluate patient histories, complaints, and current symptoms and conducted ongoing monitoring and evaluations of conditions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Home Health Nurse Case Manager
BayCare Health Systems
12.2022 - 09.2023
- Company Overview: Home Health Care Case Manager
- Demonstrated expertise in various clinical skills such as IV insertion, medication administration, wound care management, and patient education.
- Maintained through documentation of all clinical interventions, ensuring accurate records for continuity of care and regulatory compliance.
- Assessed and identified individual patient educational needs, removing barriers to learning and supporting comprehensive progress of treatment plans.
Nurse
Carillon Surgery Ambulatory Center
07.2021 - 12.2022
- Company Overview: BayCare Health Systems
- Maintained accurate records of medication administration, vital signs monitoring, and other critical data points for proper evaluations of patients progress during recovery.
- Increased patient comfort during the perioperative phase by addressing anxiety and concerns about surgery and recovery.
- Collaborated with interdisciplinary teams to develop individualized care plans, optimizing patient outcomes.
Clinical Care Coordinator
BayCare Health Systems
01.2019 - 01.2021
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Reduced hospital readmission rates through effective discharge planning and coordination of post-acute care services.
- Championed patient advocacy, ensuring that the unique needs and preferences of each individual were respected and addressed throughout the care process.
- Ensured seamless transitions between levels of care by effectively managing handoffs from acute to post-acute settings.
- Educated patients on disease management strategies, enabling them to make informed choices about their health and wellbeing.
Clinical Education
BayCare Health Systems
03.2018 - 04.2019
- Improved the quality of clinical education by developing and implementing innovative teaching strategies.
- Mentored new team members on office protocols and clinical procedures, providing guidance on best practices and ensuring seamless integration into the team.
- Provided ongoing education to clinical staff, improving overall knowledge of best practices in patient care for neurosciences.
- Collaborated with multidisciplinary healthcare teams to enhance the overall quality of clinical education.
PACU Registered Nurse
BayCare Health Systems
03.2009 - 03.2018
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Supported successful implementation of newly adopted protocols within the PACU department through active involvement in training sessions and policy updates.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Managed challenging cases effectively by utilizing clinical judgment, problem-solving skills, and prioritization techniques in dynamic situations.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Critical Care Registered Nurse
BayCare Health Systems
FL
12.2005 - 03.2009
- Managed multiple priorities simultaneously while maintaining focus on providing exceptional patient-centered care within a fast-paced critical care environment.
- Demonstrated a high level of adaptability in adjusting to ever-changing patient acuity levels within the critical care unit, ensuring consistent delivery of safe and effective nursing care.
- Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
Education
Master of Science - Nursing Education
Chamberlain College of Nursing
Addison, IL06.2024
Bachelor of Science - Nursing
Chamberlain College of Nursing
Addison, IL12.2017
Associate of Science - Nursing
Saint Petersburg College
Pinellas Park, FL12.2005
Skills
- Care Coordination
- Collaboration with interdisciplinary team
- High level of customer service
- Patient education, care and management
- Clinical judgment and patient safety
- Vast knowledge of multiple service lines
- Problem-solving skills
- Attention to details
- Effective written and oral communication skills
- Strong organization skills
- Electronic Health Record management
- BLS and ACLS
- Patient assessment and Clinical documentation
- MS Office Suite
- Case management
- Time management
- Problem-solving
Certification
Commission for Case Manager Certification, CCMC, 12/01/20
Timeline
Case Manager
Optum
07.2025 - Current
Nurse
BayCare Medical Group
09.2023 - Current
Home Health Nurse Case Manager
BayCare Health Systems
12.2022 - 09.2023
Nurse
Carillon Surgery Ambulatory Center
07.2021 - 12.2022
Clinical Care Coordinator
BayCare Health Systems
01.2019 - 01.2021
Clinical Education
BayCare Health Systems
03.2018 - 04.2019
PACU Registered Nurse
BayCare Health Systems
03.2009 - 03.2018
Critical Care Registered Nurse
BayCare Health Systems
12.2005 - 03.2009
Bachelor of Science - Nursing
Chamberlain College of Nursing
Associate of Science - Nursing
Saint Petersburg College
Master of Science - Nursing Education
Chamberlain College of Nursing