Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Tiffany Rushing

Lanett,AL

Summary

Versatile leader with experience in staffing, recruiting, banking, insurance, and flooring services. Strong background in customer relations, project coordination, and team oversight, with a record of managing operations, solving problems, and supporting high-quality service.

Overview

2
2
Languages
23
23
years of professional experience

Work History

Sales/Service/Installer

HARRIS CARPETS
Lafayette, AL
07.2018 - Current

On a day to day basis, I assist commercial and residential clients. along with communicating with interior decorators on most commercial work. I measure jobs, figure blueprints, write proposals and communicate selections and quotes with clients. I installed carpet and LVP based on project requirements.

On-Site Manager / Recruiter

Surge Staffing
Opelika, Alabama
09.2013 - 07.2018
  • Managed onsite staffing operations for Surge Staffing client locations.
  • Coordinated associate onboarding, placement, and daily work schedules.
  • Supervised attendance, timekeeping, and shift coverage for assigned associates.
  • Built client relationships and addressed staffing needs promptly.
  • Reviewed employee performance and coached associates on job expectations.
  • Supported recruiting efforts through interviews, screenings, and candidate follow-up.
  • Enforced safety rules, workplace policies, and client compliance standards.
  • Resolved staffing issues and maintained smooth onsite operations.
  • Coordinated with other departments to ensure smooth operations.
  • Maintained a safe working environment in compliance with OSHA regulations.
  • Resolved conflicts between team members in a professional manner.
  • Generated monthly performance reports to track progress of projects.
  • Evaluated employee performance regularly through appraisals and one-on-one meetings.
  • Developed and implemented strategies to enhance customer satisfaction.
  • Scheduled service personnel for onsite visits and tracked progress of projects.
  • Managed all administrative tasks including payroll processing, invoicing.
  • Supervised staff, ensured proper training and development of team members.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Produced thorough, accurate and timely reports of project activities.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Sourced candidates for staffing branch openings using job boards and referrals.
  • Screened applicants for skills, availability, and client requirements.
  • Scheduled interviews with candidates and hiring managers.
  • Posted job orders across recruiting platforms and internal systems.
  • Verified work history, certifications, and employment eligibility.
  • Coordinated onboarding paperwork for new hires at branch office.
  • Maintained applicant tracking records and candidate communication logs.
  • Built relationships with clients to understand hiring needs.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Explained job duties, compensation and benefits to potential candidates.
  • Sourced and screened potential candidates for open positions.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Coordinated background checks on successful candidates prior to offer acceptance.
  • Collaborated with hiring managers to understand position requirements.
  • Developed job descriptions and postings to attract qualified applicants.
  • Provided ongoing support throughout the entire recruitment life cycle processes.
  • Maintained Applicant Tracking System records of all applicants.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Identified best practices for recruiting process improvement.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
  • Conducted in-depth interviews with top candidates to assess skills and fit.
  • Assisted in onboarding of new hires by providing orientation materials and training sessions.
  • Provided hiring status updates to HR and managers for comprehensive oversight.
  • Managed candidate activity within Applicant Tracking System (ATS).
  • Organized recruitment activities such as career fairs, campus visits.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Facilitated job application processes for qualified candidates.
  • Provided feedback to unsuccessful applicants on the status of their applications.
  • Participated in local job fairs and recruitment events for prospective hiring.
  • Participated in industry networking events to build talent pipeline.
  • Referred suitable candidates to relevant departments for additional assessment.
  • Ensured compliance with applicable laws and regulations regarding recruitment activities.
  • Advised management on staffing needs and strategies for improving diversity initiatives.
  • Managed employee referrals program including tracking progress and awarding incentives.
  • Utilized various sourcing methods including social media, job boards, and networking events.
  • Tracked and analyzed recruitment metrics to identify areas for improvement.
  • Developed and maintained a network of contacts to help identify and source qualified candidates.
  • Managed full-cycle recruiting process, from sourcing candidates to extending offers.
  • Coordinated and attended career fairs and recruitment events to source candidates.
  • Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
  • Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
  • Implemented diversity recruiting strategies to promote an inclusive workplace.
  • Conducted initial phone screens and coordinated interview schedules with hiring managers.
  • Advised hiring managers on interview techniques and selection criteria.
  • Updated and maintained candidate records in the recruitment database.
  • Fostered relationships with hiring managers to understand departmental hiring needs.
  • Developed and implemented innovative recruiting strategies to attract diverse talent.
  • Conducted reference and background checks on prospective employees.
  • Provided a positive candidate experience throughout the recruitment process.
  • Hired employees and processed hiring-related paperwork.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Scheduled or conducted new employee orientations.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Conducted exit interviews and completed employment termination paperwork.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Analyzed employment-related data and prepared reports.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Interpreted and explained human resources policies, procedures or regulations.

BRANCH BANKING OFFICER

BB&T
Valley, Alabama
03.2009 - 06.2018
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Top 3 in sales in the State of Alabama based on lead list and cold calls.

CISR/Producer Logging Insurance

Tom Lanier
Auburn, AL
01.2004 - 01.2009
  • Maintained clear communication between clients, crew, and post-production staff.
  • Communicated effectively with clients throughout entire production cycle providing updates on progress as well as addressing any concerns or questions they may have had.
  • Maintained up-to-date knowledge of industry trends and technology advancements related to production processes.
  • Managed the workflow of projects from concept through post-production.
  • Ensured compliance with legal, health, and safety regulations throughout production.
  • Remained composed, polished and highly productive, even during moments of extreme stress to achieve optimal results.
  • Achieved certification as a Commercial Insurance Service Representative through the State of Alabama.
  • Maintained multiple books of businesses for loggers across Alabama, Georgia and Mississippi.
  • Audited policies based on tons/cords.
  • Managed General Liability, Inland Marine (Equipment Insurance), Commercial Auto and Workers Compensation for clients.

Skills

  • Blueprint reading
  • Proposal writing
  • Quote preparation
  • Customer relations
  • Project coordination
  • Payroll Processing
  • Managed 200 employees as an On-Site at Golden State Foods through Surge
  • Responsible for ensuring employees used time clock appropriately, had correct PPE, took all safety classes required,background checks,E-Verify, I 9's, drug test and on boarding
  • Liason between employees staffed and all plant managers /supervisors

Languages

English
Professional
American Sign Language
Professional

Timeline

Sales/Service/Installer

HARRIS CARPETS
07.2018 - Current

On-Site Manager / Recruiter

Surge Staffing
09.2013 - 07.2018

BRANCH BANKING OFFICER

BB&T
03.2009 - 06.2018

CISR/Producer Logging Insurance

Tom Lanier
01.2004 - 01.2009
Tiffany Rushing