Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Work History
Sales Associate/Administrative Clerk
7 Months
Dyke Industries Inc | 2026.04 - Current
Resolved customer inquiries, product concerns, and checkout issues with professionalism.
Guided shoppers to appropriate merchandise using product knowledge and attentive service.
Processed sales transactions accurately while maintaining organized point-of-sale records.
Restocked merchandise, maintained displays, and ensured consistent floor presentation.
Monitored inventory levels and communicated replenishment needs to management.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Administrative Assistant II
2 Years 5 Months
MS Department of Child Protection Services | 2023.07 - 2025.12
Managed daily office operations, ensuring efficiency in administrative tasks.
Coordinated scheduling and communication between departments to facilitate workflow.
Assisted in maintaining accurate client records and documentation for compliance purposes.
Processed incoming correspondence, prioritizing urgent matters for timely resolution.
Supported staff training initiatives by preparing materials and organizing sessions.
Administrative Support Assistant
8 Years 10 Months
Staffers | 2015.01 - 2023.11
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Coordinated travel arrangements and itineraries to support business operations effectively.
Master Cosmetologist
12 Years 2 Months
Imagine Beauty & Barber Salon | 2011.04 - 2023.06
Provided expert consultations on hairstyles and treatments, enhancing client satisfaction and retention.
Created customized hair styles according to client's preferences and services.
Performed haircuts, coloring, highlighting and styling techniques.
Maintained cleanliness of salon suite, equipment, and tools.
Executed advanced hair cutting techniques, ensuring precision and adherence to current trends.
Developed personalized skincare regimens, improving clients' skin health and appearance.
Trained junior stylists in product application methods, fostering skill development within the team.
Education
No Degree - Business Administration And Management
Hinds Community College | Jackson, MS
Cosmetology License - Hair And Beauty
Magnolia College of Cosmetology | Jackson, MS | 2010-04
High School Diploma
Forest Hill High School | Jackson, MS | 1999-05
Skills
Customer service
Data entry
Computer skills
Office administration
Timeline
Sales Associate/Administrative Clerk
Dyke Industries Inc
2026.04 - CurrentRead More
Administrative Assistant II
MS Department of Child Protection Services
2023.07 - 2025.12Read More
Administrative Support Assistant
Staffers
2015.01 - 2023.11Read More
Master Cosmetologist
Imagine Beauty & Barber Salon
2011.04 - 2023.06Read More
Hinds Community College
No Degree from Business Administration And Management