Tiffany Schilling
Marysville,WA
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Home Depot through expert shelf stocking and dynamic team collaboration. Excelled in roles requiring meticulous attention to detail and robust sales support skills, significantly improving in-store navigation and merchandise presentation. Demonstrated adaptability and a strong work ethic across diverse retail environments, contributing to positive customer experiences and streamlined processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Night Merchandiser Team Member
Home Depot
08.2015 - Current
- Assisted in training new hires on night merchandiser processes, ensuring consistent quality of work across the team.
- Contributed to a positive work environment through strong teamwork skills, flexibility, and adaptability to changing situations on the night shift schedule.
- Improved in-store navigation for customers by clearly labeling aisles and organizing products logically.
- Maximized space utilization with efficient merchandise placement strategies, including end caps and feature displays.
- Ensured accurate pricing by diligently updating price tags and signage to reflect current promotions.
- Enhanced store appearance and customer experience by maintaining clean, organized, and well-stocked shelves.
Freight Team Member
Target
08.2010 - 06.2015
- Streamlined order processing by diligently picking, packing, and preparing shipments for transport.
- Lifted and moved items weighing 25-50 pounds multiple times per shift.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Loaded and unloaded trucks.
- Scanned items on arrival and departure to create accurate tracking records.
- Operated pallet jacks and forklifts to move freight and load trucks.
- Kept work areas neat and tidy by removing paper, trash and debris and sweeping floors.
Advertisement Associate
Kohl's
09.2007 - 07.2010
- Supported sales team with compelling pitch decks showcasing the benefits of our advertisement services.
- Assisted in the organization of promotional events, driving increased product visibility and sales leads.
- Participated in continuous professional development programs to stay current on best practices in advertising techniques.
- Helped customers in determining design and layout of sold and spec ads.
Food Court Team Member
Costco
08.2005 - 06.2007
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Assisted new hires with onboarding process by offering guidance on tasks and responsibilities during their initial training period.
- Contributed to increased sales through upselling menu items and promoting special offers.
- Collaborated with team members to ensure smooth operations during peak hours, resulting in shorter wait times for customers.
- Provided exceptional customer service, addressing concerns or complaints promptly and professionally.
- Played an active role in team meetings, sharing ideas for improving processes and efficiency within the food court setting.
- Ensured a clean and welcoming atmosphere for guests by regularly sanitizing surfaces and equipment.
Education
No Degree - Biology
Florida Keys Community College
Key West, FLNo Degree - Biology
Thomas Nelson Community College
Hampton, VANo Degree - Medical Coding And Billing
DeVry University
Downers Grove, IL10.2024
Skills
- Shelf Stocking
- Labeling products
- Stock Rotation
- Sales Support
- Price Tagging
Accomplishments
- Supervised team of 8-10 staff members.
- Employee of the month multiple times over the years.
- Volunteered at soup kitchen.
Certification
CPR certified
Timeline
Night Merchandiser Team Member
Home Depot
08.2015 - Current
Freight Team Member
Target
08.2010 - 06.2015
Advertisement Associate
Kohl's
09.2007 - 07.2010
Food Court Team Member
Costco
08.2005 - 06.2007
No Degree - Biology
Florida Keys Community College
No Degree - Biology
Thomas Nelson Community College
No Degree - Medical Coding And Billing
DeVry University
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