Tiffany Shumpert
Springdale,AR
Summary
Seasoned Speech Therapist and board certified ATP with 11 years of pediatric therapy experience and almost 2 years of medical sales/ATP experience. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Adapts easily to the constantly varying environments and provides a stable support system for co-workers and clients.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Consultant/Assistive Technology Professional
Mallard Medical Supply
12.2021 - Current
- Evaluate client and their environment to create a customized wheelchair
- Communicate and work with various therapists, case managers, or providers in order to gather documents
- Submit for PA's to insurance companies and follow up with any other action needed
- Trained facilities, therapists, or providers on appropriate documentation and ordering systems
- Cultivated lasting rapport with key clients by providing consistent communication and quick resolutions to situations
- Organize logistics for deliveries and communicating schedules with delivery drivers.
Speech-Language Pathologist
Children's Therapy TEAM
06.2011 - 12.2021
- Created and implemented treatment plans intended to address speech and language issues in collaboration with other clinical professionals
- Educated patients and family members on speech improvement techniques and non-verbal communication methods
- Monitored patients' progress and adjusted treatments accordingly.
- Coordinate and schedule incoming patients as the Referral Lead ST
- Conduct regular meetings with other therapist to discuss various topics such as techniques, assessments, or paperwork as TEAM ST Mentor
- Behavioral TEAM member- assessing functions of problematic behaviors, creating POC, and training therapist/family members
Office Assistant
Children's Therapy TEAM
03.2008 - 05.2011
- Assist with insurance/Medicaid billing, information requests, and audits
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
Master of Science - Speech Pathology
University of Arkansas, Fayetteville
Fayetteville, AR05.2011
Bachelor of Science - Communication Disorders
University of Arkansas, Fayetteville
Fayetteville, AR05.2009
Skills
- Project Management
- Customer Relationship Management
- Experienced Clinical Instructor
- Trusted Clinic Mentor
- Behavior Intervention Training and Experience
- Assistive Technology Professional ATP- Board Certified
- Team Building and Coordination Skills
- Client Development and Retention
- Detailed Documentation and Organizational skills
- Quick study with Various Computer Systems
Certification
- Arkansas State Board Certified - ABESPA Licensure
- ASHA Certificate of Clinical Competence
- ATP (Assistive Technology Professional)
Timeline
Sales Consultant/Assistive Technology Professional
Mallard Medical Supply
12.2021 - Current
Speech-Language Pathologist
Children's Therapy TEAM
06.2011 - 12.2021
Office Assistant
Children's Therapy TEAM
03.2008 - 05.2011
Master of Science - Speech Pathology
University of Arkansas, Fayetteville
Bachelor of Science - Communication Disorders
University of Arkansas, Fayetteville
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