Hi, I’m
TIFFANY SIGGERS
Merrillville,USA
Summary
With over 20 years of experience in client relationship management, risk assessment, and problem solving, this result-driven insurance agent possesses strong communication, organizational, and analytical skills. Seeking to expand expertise and apply skills in a new industry, extensive experience and abilities will make a valuable contribution to any organization.
Overview
13
years of professional experience
Work History
AAA - The Auto Club Group
Insurance and Membership Sales Agent
11.2021 - 12.2024
Job overview
- Managed multiple insurance sales in various states showing adaptability in an continuously changing industry
- Developed and maintained strong customer relationships while generating additional leads
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Informed customers of promotions to increase sales productivity and volume.
AAA - The Auto Club Group
Member Representative II
11.2020 - 11.2021
Job overview
- Conducted outbound calls for leads, demonstrating initiative and strong interpersonal skills
- Serviced existing insurance policies by processing amendments and cancellations
- Audited newly issued policies to verify discounts and proper documentation has been uploaded
- Sold roadside assistance memberships to new clients and upgrading existing members
- Answered customer billing and coverage questions
- Issued International driving permits
George C. Rogge Agency, Inc.
Insurance Agent
09.2011 - 01.2020
Job overview
- Analyzed customer needs to provide customized insurance solutions.
- Trained new employees regarding guidelines, procedures and management system
- Submitted electronic insurance forms to the Bureau of Motor Vehicles
- Assisted with developing company website, Facebook and Twitter accounts
- Marketed to local car dealerships to create new business relationships
- Journaled incoming payments into management system and make bank deposits
- Attended continuing education courses to remain updated on current industry trends
- Volunteered with the Chamber of Commerce building relationships with the community
- Convey information by communicating with clients, explaining complex policy and terms
- Provided ongoing support to existing clients, addressing their concerns and resolving any issues promptly and professionally.
Education
Purdue UniversityHammond, IN
Bachelor of Science from Management
08-2005
Skills
- Computer Skills: Proficient in Microsoft Word, Excel and PowerPoint; Applied TAM, TurboRater, Guidewire and Salesforce
- Licenses: Property and Casualty (Indiana); Accident and Health (Indiana)
- Time management
- Critical thinker
- Excellent communication skills
- Adaptability and flexibility
- Multitasking and organization
Timeline
Insurance and Membership Sales Agent
AAA - The Auto Club Group
11.2021 - 12.2024
Member Representative II
AAA - The Auto Club Group
11.2020 - 11.2021
Insurance Agent
George C. Rogge Agency, Inc.
09.2011 - 01.2020
Purdue University
Bachelor of Science from Management
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