Tiffany Singletary

• Oversaw daily operations to ensure optimal store performance and customer satisfaction.
• Trained and mentored new associates on company policies and operational procedures.
• Implemented inventory management systems to enhance stock accuracy and reduce waste.
• Analyzed sales data to identify trends, optimizing product placement for increased revenue.

• Delivered exceptional guest service, ensuring satisfaction and addressing inquiries promptly.
• Managed check-in and check-out processes efficiently, enhancing operational flow and guest experience.
• Coordinated reservations and room assignments using property management systems to optimize occupancy rates.
• Oversaw front desk staff, providing training and support to maintain high service standards.

Cash handling, auditing, scheduling, inventories, orders, training, safety compliance, floor management, customer service & hospitality, cross location communication, Microsoft Office proficient, event planning & preparation, business planning, daily operations & paperwork, administration work

• - Overall Management of a 2.5 million dollar location with 60 plus employees
• - Scheduling, inventories, training, planned maintenance, cash handling, auditing, floor control & positioning, customer service & hospitality, troubleshooting, business planning, hiring, team moral & incentives, proper food handling/food safety, proactive safety and security