Tiffany Skaggs
Belleville,MI
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, honed at Trinity Healthcare. Proven track record in delivering exceptional customer service and fostering teamwork. Adept at managing challenging situations while maintaining attention to detail, ensuring patient safety and satisfaction. Committed to continual improvement and building lasting client relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
EVS Technician
Trinity Hospital
Ypsilanti, MI
09.2024 - Current
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
Customer Service Cashier
Meijers
Belleville, MI
05.2022 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Laundry Attendant
Riverview Healthcare Center
Riverview, MI
03.2019 - 02.2022
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Dcw
Everest Group
Brownstown , Mi
06.2010 - 04.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Medical Office Assistant - Medical Office
Penn Foster Career School
Scranton, PA06.2007
High School Diploma -
Penn Foster Career School
Scranton, PA06.2005
Skills
- Patient room cleaning
- Reliability and punctuality
- Sanitation procedures
- Healthcare facility standards
Certification
Medical Office Assistant certification
Phlebotomy certification
Employee of the month at Trinity for EVS
Timeline
EVS Technician
Trinity Hospital
09.2024 - Current
Customer Service Cashier
Meijers
05.2022 - 08.2024
Laundry Attendant
Riverview Healthcare Center
03.2019 - 02.2022
Dcw
Everest Group
06.2010 - 04.2012
Medical Office Assistant - Medical Office
Penn Foster Career School
High School Diploma -
Penn Foster Career School