Tiffany Smith
Mebane
Summary
Proven leader and effective trainer with a strong track record of enhancing team performance and operational efficiency in high-pressure manufacturing environments. Expertise in shipping and receiving, combined with proficiency in lean methodology, consistently drives process improvements, reduces errors, and shortens cycle times. Adept at project coordination, communication, and problem-solving, with a focus on fostering collaboration and delivering reliable results. Highly adaptable to changing priorities and committed to making a significant impact in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Business Admin Coordinator - Service Parts
Honda NCM
Graham, NC
09.2024 - Current
- Implemented strategic process improvements aimed at achieving high on-time delivery performance for service and Argentina shipments.
- Developed and executed cross-training programs for direct reports, ensuring optimal resource allocation and operational effectiveness.
- Coordinated with suppliers to create packaging designs that meet requirements for NCM and SCM Argentina export shipping.
- PL for HAR KD Export Transfer
- Led training sessions for team members on new systems and procedures, fostering a culture of continuous improvement.
- Established relationships with external vendors to support project needs and enhance service delivery capabilities.
- Streamlined processes by implementing best practices, resulting in improved workflow and resource allocation.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Shipping and Receiving Clerk
Honda North Carolina Manufacturing
Swepsonville, NC
01.2023 - Current
- Direct Delivery Receiving
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
- Developed innovative direct delivery and dedicated supplier trailer tracking sheets to enhance logistics and assembly efficiency.
- Maintained and enhanced trailer tracking spreadsheets to support operational efficiency for line side and warehouse teams.
- Worked with SCM team to generate NCM routes
- Implemented the RCC process for NCM and trained all 1st and 3rd shift associates involved
- Took notice of ongoing needs for expedites involving B-Bulk and developed a new process for picking, shipping, and tracking b-bulk parts
- Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of the B-Bulk project.
- Collaborated with cross-functional teams to streamline logistics operations and reduce delays.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Designed streamlined shipping procedures for B-Bulk within GPCS to reduce process time, paper usage, and errors.
Zone Leader
Honda North Carolina Manufacturing
Swepsonville, NC
10.2020 - 12.2022
- Led and trained teams for repairs.
- Addressed problems on the line and made quick decisions on how to remedy them.
- Learned and performed all processes in A Zone, B Zone, C Zone, packing and repair.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw daily operations, ensuring adherence to safety and quality standards.
Contingent Worker
Kelly Services
Swepsonville, NC
11.2019 - 10.2020
- Maintained organized work area by cleaning and removing hazards.
- Performed and exceeded expectations on all processes asked of me.
- Learned all processes within my area to help others get back on track when necessary.
Server
The Flying Fish
North Myrtle Beach, SC
04.2017 - 09.2019
- Delivered exceptional customer service in fast-paced dining environment.
Education
Associate of Science - Biology
Horry-Georgetown Technical College
Conway, SC08-2019
Skills
- Strong leadership abilities
- Effective trainer
- Performs well in high stress situations
- Makes effective decisions
- Excellent time management
- Multitasking and organization
- Work Planning and Prioritization
- Relationship building
Timeline
Business Admin Coordinator - Service Parts
Honda NCM
09.2024 - Current
Shipping and Receiving Clerk
Honda North Carolina Manufacturing
01.2023 - Current
Zone Leader
Honda North Carolina Manufacturing
10.2020 - 12.2022
Contingent Worker
Kelly Services
11.2019 - 10.2020
Server
The Flying Fish
04.2017 - 09.2019
Associate of Science - Biology
Horry-Georgetown Technical College