Tiffany Smith
Monahans,TX
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
2
2
years of professional experience
Work History
Dispatcher
Iron Horse Tools
Monahans, TX
11.2024 - Current
- Managed daily dispatch schedules for timely delivery coordination.
- Communicated with drivers to ensure route efficiency and safety.
- Coordinated logistics with warehouse staff for order fulfillment.
- Utilized dispatch software to track vehicle locations in real-time.
- Maintained accurate records of shipments and deliveries.
- Collaborated with team members to streamline operational processes.
- Assisted in training new staff on dispatch procedures and systems.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Updated records of driver locations, delays, and cancellations.
- Scheduled loads based on customer priority and equipment availability. according to priority and available equipment.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Provided timely updates to customers regarding their orders or requests.
Education
Meridian
Meridian, TXSkills
- Communicate
- Work well with other
- Dispatch guys out in good time to get to location
- Communication with management and sales
Timeline
Dispatcher
Iron Horse Tools
11.2024 - Current
Meridian