Dynamic Shop Manager at Cavalry Mobile Diesel & Tire, recognized for enhancing service turnaround times and fostering strong vendor relationships. Expert in customer service and employee management, I successfully implemented process improvements that optimized inventory management and elevated customer satisfaction. The ability to quickly learn new software programs.
Work History
Shop Manager
3 Years 6 Months
Cavalry Mobile Diesel & Tire | 08.2022 - 02.2026
Oversaw daily shop operations, ensuring efficient workflow and adherence to safety protocols.
Managed inventory levels, coordinating timely restocking of diesel and tire supplies.
Always kept a really good relationship with all of the Dealerships for parts, which helped lower the chance of getting wrong parts.
Implemented process improvements, enhancing turnaround times for service requests.
Developed and maintained positive relationships with customers, addressing inquiries effectively.
Collaborated with vendors to negotiate supply contracts, optimizing cost management strategies.
Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
Interacted well with customers to build connections and nurture relationships.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
High School Diploma
Thackerville Public Schools | Thackerville, OK | 05.2005