Tiffany Stampley
Baton Rouge,LA
Summary
Dedicated Pharmacy Technician with extensive experience driving operational excellence in fast-paced environments. Proven ability to streamline processes, enhance customer satisfaction, and ensure compliance with regulations. Committed to leveraging skills in problem resolution and staff training to elevate pharmacy performance.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Assistant General Manager
Capitol Wellness Solutions O'Neal
Baton Rouge, Louisiana
03.2026 - Current
- Implemented policies to elevate customer satisfaction and operational efficiency.
- Streamlined daily operations to enhance workflow and service delivery.
- Trained and supported staff on procedures and policies to ensure compliance and effectiveness.
Certified Pharmacy Technician
Capitol Wellness Solutions
03.2022 - Current
- Completed paperwork, entering prescription and billing information into patient profiles.
- Answered incoming phone calls, addressing questions from customers and healthcare providers to ensure clarity and support.
- Resolved customer issues in-person and over telephone by assisting with order placements and guiding navigation through systems.
Certified Pharmacy Technician
Walgreen's Pharmacy
03.2006 - 04.2022
- Assisted pharmacist in clearing problematic prescriptions and addressing customer questions, enhancing overall pharmacy workflow.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance representatives to complete claims processing and resolve concerns, ensuring timely reimbursement.
- Reviewed and verified customer information and insurance provider information.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Some College (No Degree) - Chemistry Pre Pharm
Xavier University of Louisiana
New Orleans, LA08-2018
Diploma - Pharmacy Technician
Remington College - Baton Rouge
Baton Rouge, LA08-2006
Diploma -
Bonnabel Magnet Academy High School
Kenner, LA06-2001
Skills
- Pharmacy Operations
- Regulatory compliance
- HIPAA Regulations
- Inventory Control
- Operations Management
- Operational Efficiency
- Customer Service
- Records management
- Staff Development
- Multitasking Abilities
- Teamwork
- Problem-solving abilities
- Inventory Purchasing
Certification
- Louisiana Board of Pharmacy License
- Texas Board of Pharmacy License
- PTCB Certified
Timeline
Assistant General Manager
Capitol Wellness Solutions O'Neal
03.2026 - Current
Certified Pharmacy Technician
Capitol Wellness Solutions
03.2022 - Current
Certified Pharmacy Technician
Walgreen's Pharmacy
03.2006 - 04.2022
Some College (No Degree) - Chemistry Pre Pharm
Xavier University of Louisiana
Diploma - Pharmacy Technician
Remington College - Baton Rouge
Diploma -
Bonnabel Magnet Academy High School