Summary
Overview
Work History
Education
Skills
Software And Tools
Timeline
Generic

Tiffany Strawn

Kennesaw,GA

Summary

Detail-oriented Compliance Professional with 5+ years of experience. Dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach.

Overview

11
11
years of professional experience

Work History

Compliance Administrator

Graydaze Contracting, Inc.
05.2022 - Current
  • Facilitated effective implementation of contract responsibilities with internal and external customers to achieve operational and financial objectives.
  • Monitored the day-to-day operations of project specific departmental functions, including but not limited to schedules, logs and correspondence.
  • Increased efficiency in reporting by automating data collection and analysis for regulatory submissions.


Compliance Coordinator

GMG Envirosafe
01.2021 - 01.2022
  • Reduced risk exposure by conducting quarterly risk assessments.
  • Served as liaison between executives and staff on matters related to compliance concerns and improvements.
  • Assisted in the successful completion of external audits through diligent preparation and organization of required documentation.

Operations Associate II

WNC Insurance Services
01.2017 - 01.2021
  • Clarified significant deficiencies with existing workflow processes and initiated streamlining to improve productivity.
  • Retained 10% more renewal residential policies to previous quarters by directing the implementation of new renewal processes.
  • Performed flood policy quality assurance reviews to ensure compliance with the National Flood Insurance Program (NFIP).

Customer Experience Specialist

South Motors BMW
01.2014 - 01.2017
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Monitored customer feedback, identifying trends to improve product offerings and the overall customer experience.
  • Built rapport with customers by consistently delivering excellent service, fostering long-term relationships.

Education

Bachelor of Arts - Communications

Florida International University
Miami, FL
2017

Skills

  • Adaptable
  • Authentic relationship builder
  • Problem-Solving
  • Operational Efficiency
  • Compliance Monitoring
  • Auditing processes

Software And Tools

  • Microsoft Office Suite
  • SharePoint
  • SmartSheet
  • Slack


Timeline

Compliance Administrator

Graydaze Contracting, Inc.
05.2022 - Current

Compliance Coordinator

GMG Envirosafe
01.2021 - 01.2022

Operations Associate II

WNC Insurance Services
01.2017 - 01.2021

Customer Experience Specialist

South Motors BMW
01.2014 - 01.2017

Bachelor of Arts - Communications

Florida International University

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Tiffany Strawn