Tiffany Sumpter
Mobile,AL
Summary
History of maintaining equipment, updating software, and handling network security with an organized and systematic focus. Strong multitasker with excellent communication and planning abilities.
Overview
9
9
years of professional experience
Work History
Automated Transportation System Operator
Alabama Department Of Transportation
Mobile, Alabama
06.2023 - Current
- Created detailed reports on system operation status, including any potential issues or security risks identified during monitoring activities.
- Performed routine maintenance activities on operating systems, applications and utilities.
- Resolved technical issues related to system operations by troubleshooting and providing solutions in a timely manner.
- Conducted regular review of logs and alert notifications in order to identify any irregularities or discrepancies in the system environment.
- Operated the Automated Traffic Management System to quickly locate Crashes and Disabled Vehicles on Alabama and US Highways.
- Dispatched Service Patrol Operators out to conduct Traffic Control for Crashes and stranded motorist.
Delivery Driver
Johnson Transportation
Mobile, Alabama
11.2018 - 11.2022
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Checked tires for proper inflation before leaving on each route.
- Ensured accurate completion of all paperwork associated with deliveries.
- Received daily delivery instructions and route assignments from dispatch.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Manager
Walmart
Mobile, Alabama
10.2015 - 02.2018
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Conducted performance reviews for team members.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
High School Diploma -
Ben C Rain High School
Mobile, AL05-1994
Skills
- Data Analysis
- Virtualization Technologies
- Repair work
- Load Balancing
- Network Administration
- SCADA
Timeline
Automated Transportation System Operator
Alabama Department Of Transportation
06.2023 - Current
Delivery Driver
Johnson Transportation
11.2018 - 11.2022
Manager
Walmart
10.2015 - 02.2018
High School Diploma -
Ben C Rain High School
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