Tiffany Swisher
Phoenix,AZ
Summary
Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail.
Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Supervisor or Manager job position. Ready to help team achieve company.goals.
Overview
3
3
years of professional experience
Work History
Housekeeper Manager
CCS Facility Services
01.2023 - 06.2023
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored new staff on cleaning and safety protocols.
Housekeeper Supervisor
CCS Facility Services
02.2020 - 12.2022
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Communicated repair needs to maintenance staff.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Placed orders for housekeeping supplies and guest toiletries.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Restocked room supplies such as facial tissues for personal touch with every job.
Education
Teacher Assistant Pre School - Child Development
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ03.2017
Skills
- Enforcing Safety Protocols
- Department Coordination
- Chemical Cleaners
- Staff Training
- Vacuuming and Sweeping
- Cleaning Bathrooms
- Supply Inventory Management
- Inventory Restocking
- Equipment Disinfection
- Cleaning and Sanitation
- Health and Safety Compliance
- Motivate Staff
- Resolve Complaints
- Job Assignments
Languages
English
Limited Working
Spanish
Professional Working
Timeline
Housekeeper Manager
CCS Facility Services
01.2023 - 06.2023
Housekeeper Supervisor
CCS Facility Services
02.2020 - 12.2022
Teacher Assistant Pre School - Child Development
Maricopa Community Colleges - South Mountain Community College
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