Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
FLCII
Aspire WNY
Lakewood , NY
08.2019 - Current
Prioritized and organized tasks to efficiently accomplish service goals.
Identified potential barriers that may prevent successful attainment of goals and developed action plans with clients to overcome them.
Monitored client's progress regularly and adjusted services accordingly according to changing needs.
Developed and implemented effective life skills activities to help participants learn the necessary skills for independent living.
Attended conferences, workshops, training sessions related to life skills facilitation.
Encouraged positive behavior change by providing feedback on performance in a timely manner.
Ensured compliance with all applicable laws and regulations regarding privacy rights of participants.
Participated in regular meetings with supervisors to review progress of each individual case.
Promoted development of positive social skills by modeling appropriate behavior.