Personable and energetic, committed to delivering excellence in all facets of customer service and administrative support. Brings one year of applied experience of data-entry, Excel database management and efficient multitasking.
Overview
7
7
years of professional experience
Work History
Airline Customer Service Agent
Hallmark Aviation Services
San Francisco, CA
04.2024 - Current
Check in passengers for China Airlines verifying the validity of Visas and other travel documents
Keeep up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
Maintain airline security standards and prevent fraud incidents.
Level 3 Associate
In-N-Out Burger
Fremont, CA
10.2023 - 03.2024
Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Accurately operated cash register to process customer payments.
Amusement Ride Operator
Cedar Fair, L.P, Knott's Berry Farm
Buena Park, CA
02.2022 - 11.2022
Conducted daily inspections of amusement park rides to verify functionality and safety.
Built and established positive relationships with patrons, team members and supervisors.
Boba Barista
Yifang Taiwan Fruit Tea
Fremont, CA
10.2020 - 08.2021
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Boba Barista
I-Tea
Fremont, CA
06.2018 - 01.2020
Controlled line and crowd with quick, efficient service.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Airline Customer Service Agent at Swissport , Air Transat, Air France, United AirlAirline Customer Service Agent at Swissport , Air Transat, Air France, United Airl