Tiffany Tran
Fremont,CA
Summary
Personable and energetic, committed to delivering excellence in all facets of customer service and administrative support. Brings one year of applied experience of data-entry, Excel database management and efficient multitasking.
Overview
7
7
years of professional experience
Work History
Airline Customer Service Agent
Hallmark Aviation Services
04.2024 - Current
- Check in passengers for China Airlines verifying the validity of Visas and other travel documents
- Keeep up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
- Maintain airline security standards and prevent fraud incidents.
Level 3 Associate
In-N-Out Burger
10.2023 - 03.2024
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Accurately operated cash register to process customer payments.
Amusement Ride Operator
Cedar Fair, L.P, Knott's Berry Farm
02.2022 - 11.2022
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Built and established positive relationships with patrons, team members and supervisors.
Boba Barista
Yifang Taiwan Fruit Tea
10.2020 - 08.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Boba Barista
I-Tea
06.2018 - 01.2020
- Controlled line and crowd with quick, efficient service.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
High School Diploma -
Irvington High School
Fremont, CA08.2019
Skills
- Customer Service
- Complex Problem-Solving
- Task Prioritization
- Efficient Service
- Time Management
- Microsoft Office
- Process Payments
- Data Entry
- Telephone Skills
- Computer Proficiency
Timeline
Airline Customer Service Agent
Hallmark Aviation Services
04.2024 - Current
Level 3 Associate
In-N-Out Burger
10.2023 - 03.2024
Amusement Ride Operator
Cedar Fair, L.P, Knott's Berry Farm
02.2022 - 11.2022
Boba Barista
Yifang Taiwan Fruit Tea
10.2020 - 08.2021
Boba Barista
I-Tea
06.2018 - 01.2020
High School Diploma -
Irvington High School
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