Tiffany Van Zile
Wooster
Summary
Dedicated paraprofessional with proven skills in behavior management, special education support, and effective communication. Committed to enhancing student learning and promoting academic growth through individualized education plans.
Proactive paraprofessional with extensive experience in classroom support and teacher assistance. Skilled in implementing individualized education plans and facilitating small group activities to foster collaboration and social skills among students.
Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.
Overview
18
18
years of professional experience
Work History
Paraprofessional
Northwestern Local Schools
West Salem, OH
06.2022 - Current
- Assisted teachers with classroom management and instructional support to enhance student learning experiences.
- Implemented individualized education plans to accommodate diverse student needs and promote academic growth.
- Utilized assistive technology tools to support students with disabilities in achieving their learning objectives.
- Facilitated small group activities, fostering peer collaboration and enhancing social skills among students.
- Maintained accurate records of student performance and behavioral observations for reporting purposes.
- Trained new paraprofessionals on effective strategies for supporting students within the classroom environment.
Receptionist
Dermatologist of Central States
Wooster, OH
11.2015 - 11.2021
- Managed patient scheduling and appointment confirmations for optimal office flow.
- Coordinated patient intake processes, ensuring accuracy of medical records.
- Assisted with insurance verification, improving claims processing efficiency.
- Handled multi-line phone system, addressing inquiries and directing calls appropriately.
- Maintained organized front desk area, enhancing overall office professionalism.
- Trained new administrative staff on office procedures and software systems.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Responded to inquiries from callers seeking information.
Receptionist/Secretary
Kennedy, Cicconetti, Knowlton & Buytendyk, LPA
Wooster, OH
09.2007 - 10.2015
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Greeted and assisted clients, providing exceptional customer service in high-volume environment.
- Scheduled appointments using electronic calendar systems, optimizing daily operations for attorneys.
- Maintained confidentiality of sensitive client information in accordance with legal standards.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with planning office events and meetings for smooth execution.
Education
Associate of Business Administration - Business Management
University of Akron
Akron, OH05-2006
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Special education support
- Teacher support
- Classroom support
- Teacher assistance
Timeline
Paraprofessional
Northwestern Local Schools
06.2022 - Current
Receptionist
Dermatologist of Central States
11.2015 - 11.2021
Receptionist/Secretary
Kennedy, Cicconetti, Knowlton & Buytendyk, LPA
09.2007 - 10.2015
Associate of Business Administration - Business Management
University of Akron