Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

TIFFANY VO

Malden,MA

Summary

Ambitious and goal-oriented finance major in my second year of college with hands-on experience in the retail and restaurant industries. Proven track record of delivering exceptional customer service, fostering teamwork, and building strong interpersonal relationships. Recognized for adaptability, quick learning ability, and a passion for overcoming challenges. Seeking opportunities to grow within the real estate industry and further develop skills in finance and customer engagement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Beauty Advisor

Sephora
07.2024 - 02.2025
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.

Host

Flight Club Darts
05.2023 - 07.2024
  • Answered phone inquiries to schedule and confirm reservations, answering questions they might have over the phone before showing up to the venue
  • Greeted and escorted guests to seating area, furnished menus and highlighted daily specials
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance

Sales Associate

Macy's Department Store
06.2022 - 04.2023
  • Attended weekly team meetings to review performance goals and objectives
  • Performed cashier duties such as accepting payments, issuing receipts, counting money back change, processed returns, exchanges, and refunds in accordance with company policies
  • Maintained knowledge of sales and promotions, return policies and security practices

Education

Associate Of Science - Finance

Bunker Hill Community College
Charlestown, MA
12.2025

Skills

  • Communication: Active listening, verbal and written communication
  • Strong interpersonal skills: Collaboration, conflict resolution, empathy
  • Organizational: Time management, multitasking, attention to detail
  • Adaptability: Flexibility, resilience
  • Customer Service: Client interaction & satisfaction

LANGUAGES

English: Full Professional
Vietnamese: Limited

Certification

  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association
  • State Driver's License

Timeline

Beauty Advisor

Sephora
07.2024 - 02.2025

Host

Flight Club Darts
05.2023 - 07.2024

Sales Associate

Macy's Department Store
06.2022 - 04.2023

Associate Of Science - Finance

Bunker Hill Community College

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