Tiffany Vogan
Canon City,Colorado
Summary
Corrections and Law Enforcement Professional experienced in facility operations, security leadership, and program management. Led teams to enhance offender engagement through diverse programming while ensuring compliance with ACA standards and DOC regulations. Managed multiple projects simultaneously, implementing process improvements and achieving project milestones through effective communication and organizational skills.
Overview
16
16
years of professional experience
Work History
Program Manager I (Major)
Colorado Department of Corrections
09.2023 - Current
- Manage and oversee all program operations at Colorado Territorial Correctional Facility (CTCF), a 936-bed medium-security male correctional facility
- Plan, develop, direct, and evaluate inmate programs while ensuring compliance with ACA standards, DOC Administrative Regulations, and facility policies
- Supervise academic, vocational, recreational, volunteer, religious, and support service programs to enhance offender engagement and rehabilitation
- Oversee vocational programs including janitorial services, CNA training, and Culinary Arts
- Managed budgets, purchasing, fiscal planning, and resource allocation to optimize program funding and enhance operational efficiency
- Provided leadership to staff through hiring recommendations, performance evaluations, training, mentoring, and corrective actions, fostering a supportive work environment
- Developed and implemented operational policies, procedures, and facility improvement initiatives to streamline program delivery
- Serve as a member of the facility management team contributing to strategic planning and operations
Correctional Officer IV (Captain)
Colorado Department of Corrections
12.2021 - 09.2023
- Provided leadership and operational oversight in a secure correctional environment with offenders requiring mental health evaluation and treatment
- Led shift operations with authority over facility management, staffing, and emergency response
- Coordinated offender movement, program participation, counts, transportation, and special activities to ensure smooth facility operations
- Conducted investigations and disciplinary actions to maintain security and manage offender behavior
- Oversaw staff scheduling, training, assignments, and performance evaluations to enhance team readiness and compliance with operational standards
- Applied crisis intervention and de-escalation techniques in high-risk situations
- Supervised searches, contraband control, and emergency response operations
- Assisted leadership with policy development and operational improvements to strengthen facility protocols and enhance safety
- Ensured compliance with DOC regulations, training requirements, and ACA standards
Correctional Officer III (Security Specialist)
Colorado Department of Corrections
06.2021 - 12.2021
- Led command and supervision of correctional facility operations ensuring compliance with policies and safety protocols
- Directed shift operations including staffing, offender movement, and security procedures
- Trained staff on security operations and emergency response protocols, enhancing overall preparedness
- Served as Emergency Management Coordinator overseeing planning, drills, and response
- Recommended enhancements to emergency response systems, reinforcing facility security measures
- Reviewed Use of Force incidents and compiled after-action reports to refine operational protocols
- Developed and updated post orders, operational memorandums, and security procedures
- Conducted ACA audits, inspections, and security inventories
Correctional Officer III (Supervisor)
Colorado Department of Corrections
08.2018 - 06.2021
- Managed daily operations, optimizing staffing, scheduling, and offender management to enhance overall facility function
- Supervised staff to ensure safe and effective institutional operations
- Ensured compliance with ACA standards, safety regulations, and facility policies
- Oversaw offender counts, movement, searches, and security procedures
- Responded to emergencies and applied appropriate use-of-force protocols
- Conducted performance evaluations and coaching to develop staff capabilities, ensuring adherence to institutional standards
- Collaborated on policy development, enhancing institutional effectiveness and compliance with safety regulations
- Maintained documentation, reports, and incident records
- Served as relief shift commander during assigned shifts
Correctional Officer I & II (Officer / Sergeant)
Colorado Department of Corrections
12.2010 - 08.2018
- Monitored and enforced protocols to ensure safety and security of correctional facility operations
- Supervised offender movement and daily activities, maintaining order and compliance with facility policies
- Conducted offender counts, searches, and contraband control procedures
- Responded to emergencies including fights, disturbances, and medical incidents
- Applied appropriate use-of-force techniques
- Documented incidents and activities in detailed reports, enhancing accountability and transparency within the facility
- Enforced rules, policies, and procedures consistently within the facility
Education
High School Diploma -
Central High School
Pueblo, Colorado05-2003
Skills
- Correctional Facility Operations, Program Management & Development, Crisis Management & Emergency Response, Staff Supervision & Leadership, Staff Training & Development, Performance Management & Evaluation, Policy Development & Implementation, Regulatory Compliance, Incident Investigation & Reporting, Budgeting, Fiscal Oversight & Resource Management, Scheduling & Workforce Management, Emergency Coordination & Planning, Conflict Resolution & De-escalation, Coaching & Mentoring, Cross-functional Collaboration, Process Improvement & Operational Efficiency
- Problem resolution
- Operations management
- Attention to detail
- Team leadership and direction
- Decision making
- Decision making
- Detail-oriented
- Work planning
- Flexibility
- Stakeholder engagement
- Client relations
Timeline
Program Manager I (Major)
Colorado Department of Corrections
09.2023 - Current
Correctional Officer IV (Captain)
Colorado Department of Corrections
12.2021 - 09.2023
Correctional Officer III (Security Specialist)
Colorado Department of Corrections
06.2021 - 12.2021
Correctional Officer III (Supervisor)
Colorado Department of Corrections
08.2018 - 06.2021
Correctional Officer I & II (Officer / Sergeant)
Colorado Department of Corrections
12.2010 - 08.2018
High School Diploma -
Central High School