Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Welch

Riverdale,GA

Summary

Dynamic professional with a strong background in environmental services and customer support, notably at Children's Healthcare of Atlanta. Excelled in sanitizing medical facilities and resolving customer concerns, showcasing proficiency in data entry and conflict resolution. Achieved significant waste reduction and improved service quality, leveraging both hard and soft skills to enhance operational efficiency and patient satisfaction.

Overview

10
10
years of professional experience

Work History

EVS Technician

Childrens Healthcare of Atlanta
12.2018 - Current
  • Emptied and decontaminated trash containers to efficiently reduce waste.
  • Supervised supplies in inventory and submitted reorder requests.
  • Washed blinds, windows, and walls with natural cleaning solutions to remove contaminants and pollutants.
  • Sanitize hospital beds and rooms.
  • Assisted patients with there enviromental needs.

Customer Service Representative

Marco and Company Llc
04.2017 - 03.2020
  • Responded to customer requests for products, services, and company information.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Sought ways to improve processes and services provided.
  • Prepared and managed project budgets to accurately track costs and expenses.
  • Identified and resolved construction issues promptly to prevent delays.

EVS Technician

Grady Memorial Hospital
04.2015 - 12.2018
  • Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
  • Sanitize Operating rooms
  • Advocated for and strived to protect health, safety, and rights of patient.
  • Cleaned and sterilized instruments, equipment and surfaces.

Education

GED -

Georgia Technical School
Atlanta,GA
05-2005

Skills

  • Computer Proficiency
  • Conflict Resolution
  • Shipping and receiving understanding
  • Data Entry
  • Fast learner

Timeline

EVS Technician

Childrens Healthcare of Atlanta
12.2018 - Current

Customer Service Representative

Marco and Company Llc
04.2017 - 03.2020

EVS Technician

Grady Memorial Hospital
04.2015 - 12.2018

GED -

Georgia Technical School
Tiffany Welch