Tiffany West
Saginaw,MI
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
1
1
year of post-secondary education
11
11
years of professional experience
Work History
Team Leader
Taco Bell
Bay City, Michigan
09.2025 - Current
- Assigned crew tasks and monitored food preparation, service, and kitchen flow.
- Trained new team members on Taco Bell procedures and customer service standards.
- Handled guest concerns and supported fast, friendly service at the counter.
- Enforced food safety, sanitation, and cleanliness standards throughout restaurant areas.
- Opened and closed shifts at Taco Bell, ensuring proper transition between staff. Taco Bell shifts and completed required operational checklists.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
Patient Care Technician
Mary Free Bed
Bay City, MI
02.2024 - 11.2024
- Assigned crew tasks and monitored food preparation, service, and kitchen flow.
- Trained new team members on Taco Bell procedures and customer service standards.
- Supervised Taco Bell crew during shifts and coordinated daily restaurant operations.
Patient Care Technician
MyMichigan Health
Midland, Michigan
11.2023 - 11.2024
- Supervised Taco Bell crew during shifts and coordinated daily restaurant operations.
- Assigned crew tasks and monitored food preparation, service, and kitchen flow.
- Trained new team members on Taco Bell procedures and customer service standards.
Prep Line Cook
Red Lobster
Bay City, MI
04.2016 - 12.2021
- Assigned crew tasks and monitored food preparation, service, and kitchen flow.
- Trained new team members on Taco Bell procedures and customer service standards.
- Supervised Taco Bell crew during shifts and coordinated daily restaurant operations.
Resident Care Specialist
Bayfield Assisted Living
Bay City, Michigan
07.2016 - 06.2017
- Supervised Taco Bell crew during shifts and coordinated daily restaurant operations.
- Assigned crew tasks and monitored food preparation, service, and kitchen flow.
- Trained new team members on Taco Bell procedures and customer service standards.
Education
Bachelor of Science - Nursing
Delta College
Bay City, MI 09.2026 - 10.2026
Associate of Applied Science - Medical Assistant
Ross Medical Education Center
Saginaw, MI 09.2020 - 05.2021
Wenona Center
Bay City, MichiganSkills
- Team coordination
- Leadership
- Team training
- Work Planning and Prioritization
- Customer service
- Safety processes and procedures
- Clinical documentation
- Documentation and reporting
- Patient care
- Vital signs
- Coaching and mentoring
Timeline
Bachelor of Science - Nursing
Delta College
09.2026 - 10.2026
Team Leader
Taco Bell
09.2025 - Current
Patient Care Technician
Mary Free Bed
02.2024 - 11.2024
Patient Care Technician
MyMichigan Health
11.2023 - 11.2024
Associate of Applied Science - Medical Assistant
Ross Medical Education Center
09.2020 - 05.2021
Resident Care Specialist
Bayfield Assisted Living
07.2016 - 06.2017
Prep Line Cook
Red Lobster
04.2016 - 12.2021
Wenona Center