Tiffany Williams
Pflugerville,TX
Summary
Highly motivated and committed professional with 13 years of experience with day to day operational and logistical needs of medical practice including receiving and checking in patients, booking appointments maintaining supplies and performing sterilization of instruments. Proven history of superior performance at individual, team and organizational level with strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional eager to bring medical background and team building skills to a growing company.
Overview
17
17
years of professional experience
Work History
Personal Shopper
Instacart Shoppers
08.2020 - Current
- Provided personalized assistance and expert advice to shoppers, ensuring a tailored and satisfactory purchasing experience.
- Assisted customers in selecting items that met their individual needs and preferences.
- Crafted individualized shopping experience, offering valuable product information and guidance to enhance customer satisfaction and engagement.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Delivered exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation
Infection Control Manager
United States Air Force
Spangdahlem AB
11.2015 - 06.2019
- Led a 26 member team, overseeing 156 inspections to guarantee hospital compliance with JCAHO standards.
- Implemented record-keeping protocols for procedures, infections and outcomes enabling data analysis and informed decision-making.
- Monitored infection control and critical incidents, driving risk management strategies and continuous improvement plans.
- Produced and presented monthly and quarterly performance reports for departmental evaluation.
- Evaluated new products and technologies for potential use in infection prevention strategies, ensuring optimal results.
Immunization Technician Supervisor
United States Air Force
Spangdahlem AB
11.2015 - 06.2019
- Directed a $572K annual budget for pharmaceuticals and equipment, optimizing resource allocation.
- Supervised and certified a team of 25 immunization backup technicians, ensuring their proficiency through training and quarterly in services.
- Conducted comprehensive health record reviews, maintaining meticulous compliance with medical standards.
- Spearheaded medical compliance initiatives for 3.2K active-duty members, ensuring adherence to healthcare standards.
- Collaborated with multiple clinics and medical clinicians to deliver consistent and high-quality medical care.
Immunizations Clinic Supervisor
United States Air Force
Lackland AFB, TX
03.2013 - 11.2015
- Assigned employee areas, scheduled staff breaks and authorized overtime.
- Worked closely with other medical staff, including physicians to determine individualized plans of care for each patient.
- Facilitated communication between clinic and Defense Health Agency, ensuring efficient information flow.
- Oversaw the comprehensive management of vaccine inventory and procurement, handling over $500k worth of vaccines and allergy serums.
- Meticulously documented patient progress and information in Armed forces AHLTA and ASIMS databases.
ICU Medical Assistant
United States Air Force
Travis AFB, CA
03.2007 - 03.2013
- .Provided nursing care in Intensive/Intermediate Care Units to 1K critically ill patients annually.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Collaborated with other medical staff, including physicians, to determine personal plans of care.
- Set-up operated and troubleshooted $2.8M in critical hemodynamic monitoring and ventilator equipment.
Education
Associates in Peace and Conflict Studies -
Austin Community College
08-2024
Military Leadership and Management
Noncommissioned Officer Academy
Lackland AFB08-2016
Epidemiology, Prevention And Infection Control
Medical Education And Training Campus
Lackland AFB, TX05-2015
Immunology And Allergy Specialty
United States Army
Maryland04-2013
Skills
- Hospital Experience
- HIPPA
- Microsoft Excel
- Microsoft Outlook
- Data Entry
- Medical Terminology
- EMR
- Logistics
- EMT Experience
- Critical Care
- Complaint Resolution
- Decision Making
- Independent Worker
- Detailed Oriented
Timeline
Personal Shopper
Instacart Shoppers
08.2020 - Current
Infection Control Manager
United States Air Force
11.2015 - 06.2019
Immunization Technician Supervisor
United States Air Force
11.2015 - 06.2019
Immunizations Clinic Supervisor
United States Air Force
03.2013 - 11.2015
ICU Medical Assistant
United States Air Force
03.2007 - 03.2013
Associates in Peace and Conflict Studies -
Austin Community College
Military Leadership and Management
Noncommissioned Officer Academy
Epidemiology, Prevention And Infection Control
Medical Education And Training Campus
Immunology And Allergy Specialty
United States Army
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