Breonia Turner
Jacksonville,FL
Summary
Highly trained professional with a successful career in the healthcare industry. Demonstrates strong clinical abilities and a proactive, organized approach to delivering first-rate patient care. Passionate about making a positive impact on patients\' lives and committed to providing exceptional healthcare services.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
08.2023 - 06.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Front Desk Coordinator/Receptionist
All Medical Personnel
01.2023 - 05.2023
- Supported patient care processes.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Crew Member
Cappuccino Express
06.2022 - 12.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Medical Assistant
Obgyn Specialists of The Palm Beaches
05.2022 - 08.2022
- Assisted providers with medical procedures
- Escorted patients to exam rooms
- Recorded patient vital signs
- Responsible for back office duties
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Supervisor/Phlebotomist
Octapharma Plasma, Inc / OPI
12.2021 - 05.2022
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
- Maintained a safe work environment by enforcing strict adherence to infection control protocols and safety guidelines.
- Fostered communication within team and between departments.
Phlebotomist
Jupiter Medical Center
06.2020 - 02.2022
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
Vaccine Assistant
Health Care District of Palm Beach County
02.2021 - 06.2021
Seasonal Phlebotomist/Medical Assistant
Medical Specialists of the Palm Beaches
01.2021 - 05.2021
- Collect specimens, transport to lab, process specimens
Phlebotomist
Biotest Pharmaceuticals
01.2018 - 07.2019
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
- Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels
- Determine donor suitability, according to interview results, vital signs
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Phlebotomist
CSL Plasma
09.2015 - 09.2018
Medical Assistant Externship
Dermatology Center of Wellington
01.2011 - 12.2011
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Associate - Medical Assistant
Lincoln College of Technology
West Palm Beach, FL03.2011
Skills
- Retail sales
- EMR
- Patient Care
- Injections
- Phlebotomy
- EKG
- CPR Certified
- Venipuncture
- Vital Signs
- Medical Office Experience
- Laboratory Experience
- Medical records
- Hospital Experience
- Computer Skills
- Clerical Experience
- Medical Scheduling
- Medical terminology
- Front desk
- Typing
- EMR systems
- Customer service
- Driving
- Specimen collection / processing
Certification
- Medical Assistant, Present
- Phlebotomy, Present
- EKG, Present
- BLS Certification, 12/01/23, 12/31/25
- CPR Certification, 12/01/23, 12/31/25
- Certified Medical Assistant, Present
Personal Information
Authorized To Work: US
Timeline
Personal Shopper
Walmart
08.2023 - 06.2024
Front Desk Coordinator/Receptionist
All Medical Personnel
01.2023 - 05.2023
Crew Member
Cappuccino Express
06.2022 - 12.2022
Medical Assistant
Obgyn Specialists of The Palm Beaches
05.2022 - 08.2022
Supervisor/Phlebotomist
Octapharma Plasma, Inc / OPI
12.2021 - 05.2022
Vaccine Assistant
Health Care District of Palm Beach County
02.2021 - 06.2021
Seasonal Phlebotomist/Medical Assistant
Medical Specialists of the Palm Beaches
01.2021 - 05.2021
Phlebotomist
Jupiter Medical Center
06.2020 - 02.2022
Phlebotomist
Biotest Pharmaceuticals
01.2018 - 07.2019
Phlebotomist
CSL Plasma
09.2015 - 09.2018
Medical Assistant Externship
Dermatology Center of Wellington
01.2011 - 12.2011
Associate - Medical Assistant
Lincoln College of Technology
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