Tiffany Williams
Heaton Eye Associates
20240 Ridgerock Drive,TX
1
Certification
23
years of professional experience
Certified Professional Coder (CPC) with a Bachelor of Science in Healthcare Management and more than 22 years of progressive experience in ophthalmology coding, revenue cycle management, billing operations, and team leadership. Expertise includes surgical and ASC coding, denial management, coding compliance, reimbursement optimization, clearinghouse management, physician education, and process improvement. Recognized for leading high-performing teams, improving revenue cycle performance, and delivering exceptional coding accuracy in both onsite and remote environments.
Work History
Certified Professional Coder
9 Years 2 Months- Reviewed and coded medical records for accuracy and compliance with industry regulations.
- Collaborated with healthcare providers to clarify documentation and improve coding efficiency.
- Conducted regular audits of coding practices to ensure adherence to best practices and guidelines.
- Trained new staff on coding procedures and software systems, enhancing team competency.
Revenue Cycle Specialist
13 Years 11 Months- Streamlined billing processes to enhance revenue collection efficiency.
- Analyzed patient accounts to identify discrepancies and resolve issues promptly.
- Implemented training programs for staff on revenue cycle best practices.
- Coordinated with insurance providers to ensure timely claim submissions and payments.
Education
Bachelor of Science - Healthcare Management
Skills
Revenue Cycle Management
Surgical & ASC Coding
Ophthalmology Coding
ICD-10-CM
CPT & HCPCS
Coding Compliance & Auditing
Denial Prevention & Appeals
Claims Editing & Reimbursement
Physician Documentation Review
Clearinghouse Management
Charge Capture
Team Leadership & Coaching
Process Improvement
Remote Team Collaboration
HIPAA Compliance
Microsoft Office Suite
Certification
- CPC - Certified Professional Coder
Timeline
Certified Professional Coder
Heaton Eye Associates
04.2017 - CurrentRead More
Revenue Cycle Specialist
EyeCare Associates of East Texas
05.2003 - 04.2017Read More
Letourneau University
Bachelor of Science from Healthcare Management
Read More
Previous Position Highlights
Managed charge entry and accounts receivable for a multi-physician ophthalmology practice. Processed surgical, clinic, LASIK, and specialty procedure charges. Reconciled CareCredit and BOTOX accounts while maintaining accurate financial records. Assisted with reimbursement follow-up and claim resolution. Developed extensive knowledge of ophthalmology billing and payer requirements.
Suggested Professional Title
Revenue Cycle Leader | Certified Professional Coder (CPC) or Medical Coding & Revenue Cycle Leader.
Current Position Highlights
Lead coding and charge entry operations supporting 15 ophthalmologists. Assign accurate ICD-10-CM, CPT, and HCPCS codes for complex ophthalmic surgical procedures while maintaining compliance with AMA and payer guidelines. Review and resolve claim edits before submission, reducing reimbursement delays. Investigate and resolve coding-related denials to maximize revenue recovery. Oversee LASIK billing and payment reconciliation. Mentor and train coding and billing staff while serving as the coding resource for the department. Collaborate with physicians and leadership to improve documentation accuracy and coding compliance. Assist with revenue cycle optimization initiatives.