Tiffany Wilson
Pell City,AL
Summary
Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RMA (Work Comp)
St. Vincent's Occupational Health (Honda)
08.2017 - Current
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to Physicians or CRNP
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation
- Facilitated regular team meetings to discuss goals, challenges, and best practices for continued improvement in patient care quality.
- Employment physicals
- DOT Drug Screens
- Hair Follicle Test
- Conduct drug screen classes
- Attended required training, education, and meetings
- Maintained OSHA regulated data-based
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client's medical history, medication information, symptoms, and allergies
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
- Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
- Ensured compliance with healthcare regulations by staying up-to-date on industry standards and implementing necessary changes in clinic procedures.
- Reduced patient wait times through effective management of patient flow and resource allocation.
RMA
UAB Health System
05.2015 - 06.2017
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Collected and documented patient medical information such as blood pressure and weight
- Implemented care and efficiency improvements to support and enhance office operations
- Collected all pertinent data and calculations to aid physician in interpreting results
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Performed clerical duties, such as word processing, data entry, answering phones and filing
Education
Associate of Science - Medical Assisting
Virginia College - Birmingham
Birmingham, AL05.2014
High School Diploma -
Childersburg High School
Childersburg, AL05.2009
Skills
- Medical terms and procedure knowledge
- Medical terminology understanding
- Transmitting medical records
- Physician assistance
- Data entry
- EMR / EHR
- Patient assessments
- Patient scheduling
- DOT Certified
- BAT Certified
- Updating medical charts
- Completing Insurance Forms
- Invoicing Proficiency
- Diagnostic Codes
Certification
- BCLS Certification
- CCMA Certification
- BAT Certification
- DOT Certification
Timeline
RMA (Work Comp)
St. Vincent's Occupational Health (Honda)
08.2017 - Current
RMA
UAB Health System
05.2015 - 06.2017
Associate of Science - Medical Assisting
Virginia College - Birmingham
High School Diploma -
Childersburg High School
- BCLS Certification
- CCMA Certification
- BAT Certification
- DOT Certification
Similar Profiles
Melanie DeRamusMelanie DeRamus
OFFICE OPERATIONS ASSISTANT at Ascension St. Vincent's Occupational HealthOFFICE OPERATIONS ASSISTANT at Ascension St. Vincent's Occupational Health
Kristin ConradKristin Conrad
RN at St. Vincent's Health CareRN at St. Vincent's Health Care
Kathleen MarcusonKathleen Marcuson
Registered Nurse at St. Vincent's Hospital, Ascension HealthRegistered Nurse at St. Vincent's Hospital, Ascension Health