Tiffany Wilson
Pell City,AL
Summary
Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RMA (Work Comp)
St. Vincent's Occupational Health (Honda)
2017.08 - Current
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to Physicians or CRNP
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation
- Facilitated regular team meetings to discuss goals, challenges, and best practices for continued improvement in patient care quality.
- Employment physicals
- DOT Drug Screens
- Hair Follicle Test
- Conduct drug screen classes
- Attended required training, education, and meetings
- Maintained OSHA regulated data-based
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client's medical history, medication information, symptoms, and allergies
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
- Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
- Ensured compliance with healthcare regulations by staying up-to-date on industry standards and implementing necessary changes in clinic procedures.
- Reduced patient wait times through effective management of patient flow and resource allocation.
RMA
UAB Health System
2015.05 - 2017.06
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Collected and documented patient medical information such as blood pressure and weight
- Implemented care and efficiency improvements to support and enhance office operations
- Collected all pertinent data and calculations to aid physician in interpreting results
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Performed clerical duties, such as word processing, data entry, answering phones and filing
Education
Associate of Science - Medical Assisting
Virginia College - Birmingham
Birmingham, AL05.2014
High School Diploma -
Childersburg High School
Childersburg, AL05.2009
Skills
- Medical terms and procedure knowledge
- Medical terminology understanding
- Transmitting medical records
- Physician assistance
- Data entry
- EMR / EHR
- Patient assessments
- Patient scheduling
- DOT Certified
- BAT Certified
- Updating medical charts
- Completing Insurance Forms
- Invoicing Proficiency
- Diagnostic Codes
Certification
- BCLS Certification
- CCMA Certification
- BAT Certification
- DOT Certification
Timeline
RMA (Work Comp)
St. Vincent's Occupational Health (Honda)
2017.08 - Current
RMA
UAB Health System
2015.05 - 2017.06
Associate of Science - Medical Assisting
Virginia College - Birmingham
High School Diploma -
Childersburg High School
- BCLS Certification
- CCMA Certification
- BAT Certification
- DOT Certification
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